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Elle Hair Spa - 64 Reviews - 9660 Falls of Neuse Rd 151, Raleigh, NC - Beauty Salons Reviews - Phone (919) 848-5858

Elle Hair Spa

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9660 Falls of Neuse Rd 151
Raleigh, NC 27615
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(919) 848-5858
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Elle Hair Spa - Raleigh, NC
Elle Hair Spa - Raleigh, NC
Elle Hair Spa - Raleigh, NC
Elle Hair Spa - Raleigh, NC
Elle Hair Spa - Raleigh, NC
Elle Hair Spa - Raleigh, NC
Elle Hair Spa - Raleigh, NC
Elle Hair Spa - Raleigh, NC
Elle Hair Spa - Raleigh, NC
Elle Hair Spa - Raleigh, NC
Elle Hair Spa - Raleigh, NC

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Reviews

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Best

I have been going to Erica for just over 2 years now. I have very curly, frizzy hair, and Erica does a great job cutting, coloring, and styling it. I found Erica when I was look...

Worst

Edward did my hair, he's a great hairdresser, but, if you have a sensitive head, as I do, he's a little heavy handed and your experience might be a little uncomfortable.

Great with curly hair! 6/26/2011

I have been going to Erica for just over 2 years now. I have very curly, frizzy hair, and Erica does a great job cutting, coloring, and styling it. I found Erica when I was looking for someone to style my hair for my wedding---I wanted my hair to look natural and curly, but still neat and styled (kind of an oxymoron with curly hair!)---Erica did it! After trying out 3 different salons, I was thrilled to find her. She has been my only hair stylist ever since and my hair has looked better than it ever has. Thanks, Erica! more

Their Treatment Failed. What a waste of money! 6/20/2011

The salon looks good, the stylists seems good. I went in for a Keratin Blowout and what the stylist proceeded to do was different from all my knowledge of Keratin treatmen ts. After the washing and blow drying and applying and straight-ironing, the stylist decided to wash my hair again. She said this was to get out the left-over chemicals. I had read everywhere that you walk-away after the straight-ironing and do not wash hair for 3 days.But I thought the stylist knows what she is talking about. After washing it off, she blow-dried my hair again and ofcourse it looked fine then. I have used the recommended shampoo, conditioner and serums but all effects disappeared in 2 washes. I am very disappointed since this is an expensive treatment. I want my money back! I would appreciate a reply from the owner or a manager. more

Better than NYC! 5/30/2011

I've been going to Erica for more than 3 years - she's better than anyone I saw in NYC or Paris. I have very long hair and get full highlights which I like in the style of balayage... I want my hair to look natural, with the same kind of blond highlights I had as a child. Erica gives me the best color and cut - and I can always count on her to be honest, whether about a style or a product. At Elle Hair Spa, the customer always comes first. Erica (and the rest of the team) goes out of her way to accommodate me. I live in Chapel Hill but commute to Raleigh for my color/cut because I truly believe that no one is better at color than Erica... more

Can't Live without Erica 5/19/2011

I first started going to Erica almost 8 years ago after I had a really bad experience with another stylist and my hair was a mess. The day I met Erica she sat and listened to what I had envisioned my hair to look like and helped me make a plan on how we would get there. I was so impressed with this because I had never had a stylist do this with me before. 8 years later Erica still sits and listens every time I go to her to see if I am happy with my cut/color and what I want to do going forward. I have never had a bad cut with her and she is passionate about what she does, so you will never leave her salon looking anything but gorgeous. I have so many people compliment me on my hair and before I found Erica I never received compliments on my hair. I can't imagine ever letting anyone else do my hair again. Not only does Erica's attention to detail, talent, and love for her clients bring me back each time, but so does the Elle staff. They all work as a team so if one stylist is busy and another stylist needs help they jump in to help each other so they don't keep customers waiting. When you enter the salon you feel like a part of their family and that is priceless! Elle Salon and the stylist/staff are amazing! more

Travel from Wilmington 5/18/2011

I have been traveling to Raleigh for more than three years to have Erica do my hair. I started out with her at Samuel Cole and moved with her to her own salon. She is incredibly talented and the entire staff make you feel so special. Erica has been very flexible with scheduling my appts and I LOVE the way she does my hair. Everytime I see someone I haven't seen in a while, they rave over how much younger I look. All the credit for that goes to Erica. She gives me such a good cut that it just falls into place and the color is beautiful. I feel so blessed to have Erica as my stylist and do not mind the 2 hour trip to see her. Let's just hope she doesn't move further than Raleigh! more

Thanks for Telling me Where Edward Went! :) 5/15/2011

When I found out Edward was no longer at Elle, I was so upset! Until I asked them where he went and they actually told me where he went! That was so nice of them and shows they had my best interest at heart. Although I'll follow Edward to the moon and back because he's the most amazing hairdresser I've ever had, if I ever need some hairspray or shampoo and I'm near Elle, I'll stop in and buy some! more

Rachel rocks!!!!!!!!!!!!!!!! 5/2/2011

I have been going to Elle since they opened and have always been happy with the atmosphere and service. However, since my regular hair dresser left, I was fortunate enough to find Rachel - and she is amazing!!! She did both my highlights and cut and I'm thrilled. It's not often I can walk out of a salon and not go home and redo my hair myself.... but this was one of those times. She did a great job and I look forward to going back! more

Visiting Elle is like a mini vacation!!! 4/8/2011

I have been coloring my hair for years. I've gone to many salons and mostly left in tears!!! I finally realized how complex color can be and I needed to find a true professional. For our anniversary my husband said I could do whatever I wanted for my hair. I called Elle as it is convenient only to find that my neighbor,Edward , who I thought had moved, actually worked there and could take me the next day. I felt hopeful as I had heard what an artist he is with color. As I arrived I was offered a beverage and snack. Edward was running on time and took me right away. I explained what I wanted and he explained each step that was needed to get the result I would be happy with. In the past I have spent up to 41/2 hours leaving in tears...But after only 2 hours I had the "Exact" color and cut that I've wanted for years!!! As I left I saw a friend and she was like "I love your hair, you look 10 years younger!!!" Wow!!! Edward truly listened and the result is beautiful!!! He is the best!!!!! more

Edward is --- WOW!! 4/5/2011

I was a scaredy-cat to change salons, but as chance would have it, I was out to lunch with friends and one of the ladies at the table handed me his card. Uhhh -- was that a hint? Well, I called. And WOW!!! The comments I have received after the cut and color were, "That new haircut took 10 years off your face!" and a stranger actually stopped me in Harris-Teeter to ask, "Ok, who cut your hair?" Needless to say, I am THRILLED and Edward has a client for life!! Thanks Edward, because of you I FEEL 10 years younger! more

Edward,WOW is only word to say 4/4/2011

wow, i went to elle hair spa and had the experience of a life time. Edward looked at me and made his recomendations for me, it was like he read my mind. ive waited years to find a stylist who can look at me and tell me what my options are and how to hide my imperfections, we all have em! he explained everything as he went, it made me feel so comfortable, im sooooo happy and feel so beautiful. husband looks at me constantly now...WOW more

EDWARD IS AMAZING!! 4/4/2011

Edward is hands-down the best hairdresser I have ever come across! I am from NYC and was skeptical about finding a hairdresser that is as talented and in on the latest trends as my hairdresser there was. After talking to several people around town, his name kept popping up so I had to try him out! My expectations were surpassed, he made my hair look better than it ever has. He took the shape of my face, skin tone and features into consideration when creating my style and amazing color and the outcome was gorgeous. I am a client for life and I highly recommend that everyone try him out! more

EDWARD IS FANTASTIC 3/23/2011

From the moment i called and made my first appointment i have been treated in a professional manor. Edward created my cut and color each time i have been to him. If you are looking for someone that knows what they are doing edward is that person i cannot say enough about his talents as a hair dresser. more

CANDACE WAS AWESOME!! 3/19/2011

I walked in off the street, a little apprehensive about the unknown, and asked if anyone was available to cut my hair. My husband has been cutting my hair for years and unfortunately has had surgery and cannot do so right now. I haven't had much luck with other beauticians in the past since my hair seems "to do it's own thing". After entering Elle, I was told that everyone was busy for a while, but the cut was offered to Candace who was currently covering the reception area. My first instinct told me she was new and probably wasn't going to satisfy me. I knew I couldn't back out at that time and I am so glad I didn't. Candace did an awesome job -- she was very knowledgable and helpful. She explained what she was doing along the way and paid full attention to what I wanted, not just what she thought. She made very good suggestions and took her time to do an excellent job. I really enjoyed her personality and pleasant nature. She put me at ease and when all was said and done, I walked out of Elle Spa excited that it all turned out so well. I will go back to Elle Spa and Candace in a heartbeat even after my husband's surgery has healed. The salon was very clean, very friendly and I was very comfortable with my whole experience. I highly recommend it and Candace. more

Elle Rocks! 3/17/2011

If you are lucky enough to have Erica, the owner, as your stylist, then consider yourself very lucky. I've been going to Erica for about five years now and started with her when she was still at Samuel Cole. I was so happy when she opened her own salon. Erica is hands down the best colorist around. She also gives me a great cut every time. And not to mention that she is sweet and funny. I just love her! The salon also has a great front desk, snacks and drinks, and a skin care person along with exclusive lines that you can't find elswhere. Elle has it all so run don't walk. more

Beware Sensitive Heads! 3/13/2011

Edward did my hair, he's a great hairdresser, but, if you have a sensitive head, as I do, he's a little heavy handed and your experience might be a little uncomfortable. more

Megan did a great job on my hair 2/22/2011

I was totally blown away, first of all by the atmosphere at Elle. I felt totally relaxed when I walked in. I came to Megan wanting a completely new look - something easy to take care of, because after chasing around my three year old all day, I still want to look good. It was like she could read my mind. She gave me exactly what I was looking for. I will definitely go back. She really listens to what you want and truly wants you to be happy with her work. I would recommend Megan to anyone - she was totally worth the money. more

Good Salon, Bad Representation 11/9/2010

I was looking forward to coming to this new salon and was not let down by the atmosphere and hair services I received. But I think it is important for businesses to pay attention to who the customer sees when they first walk in the door. For an upscale salon, the receptionist was dressed in a very inappropriate outfit including thigh-high fishnet stockings and a skirt that literally bared all. This didn't match the atmosphere of a salon that wants to be considered high-end. I will probably come back but I'm sure many other customers would not get past that first impression. more

Brittany is AMAZING! 9/21/2010

After looking at reviews for another salon which weren't so good, one of the reviewers of the other salon (that shall remain nameless....) that got horrible reviews also wrote a glowing review of Elle, so I then googled Elle and saw all the wonderful reviews and decided to give it a try. I called and the receptionist talked to me for a very long time about what I wanted and needed and who to recommend to me. She was so kind and answered all my questions. She recommended Brittany. I have to say, my hair has NEVER looked better. Brittany is FABULOUS. I can't believe I've lived in Raleigh all these years and never had such great hair until now. I'm glad she's having another baby, but I want her to come back ASAP after the baby because I can't live without her! The salon is very professional and everyone is super nice and makes you feel very welcome. My haircolor is phenomenal, and my cut is great too. People say it's never looked better, and I agree. This place is the best salon in Raleigh, and I've been to most of them! This one, and Brittany, are keepers!!!!! more

Marie gave me a great cut! 9/19/2010

I saw Marie on my first visit - I can never decide how short to cut my hair but she was very patient and worked with me until it got to the perfect length. Then I received a relaxing hot towel treatment as well as a paraffin hand dip. I noticed that everyone else seemed to be enjoying themselves as well. The service was exceptional and the staff members, especially the girl at the front desk, were very pleasant. I will definitely go back! more

OUTRAGEOUS PRICES! 6/12/2010

I have had good results a few times at this salon....it has not been consistent results. I was once called and asked just hours away from my appointment (which was booked months in advance) "did you need your hair drieed?" WHAT? is this al a carte or what! yes I expect my hair dried since I'm dropping over $250.00 for color and cut - what is this! Are they paying New York City prices on their lease location - I doubt it....what warrants these prices? I feel like I'm getting gouged every time I go there - NO MORE! Cons: UNPROFESSIONAL more
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An upscale, sleek hair and skin salon!! We invite you to come and enjoy the Elle Experience.

Owner Message

  • Elle Hair and Skin Spa is an upscale hair and skin spa in the Falls Pointe (Kohls) Shopping Center on Falls of Neuse Rd. We specialize in hair coloring, cuts, highlights, color corrections, facials, and much more. Here at Elle Hair and Skin Spa our stylists and other team associates play a major role in the success of our hair spa by providing a memorable experience and performing an essential service in the lives of everyone!!!
    Elle Hair and SKin Spa has a team of highly skilled professionals offering you the very finest in hair care, skin care, and products. We offer our clients Eminence Organics , Kerastase, Keune and Glo Minerals products!!

Additional information

  • Hours:

    Tue-Thu 10am-9pm, Fri 9pm-7pm
  • Neighborhoods:

    North
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