No, it's not "authentic" Chinese food; it's "way above average" American Chinese food. The Eliza's Spicy Chicken is fantastic; the String Beans and Bean Curd is outstanding; and the Walnut Prawns are great. Ditto for the vegetarian egg rolls: flacky dough without being greasy. My food is always hot, flavorful, and well presented. As often as I eat here, I except them to get it wrong every now and then (and they do), but it's not enough to prevent me returning.
Service varies and depends on the wait-person. Service is generally brusque, but friendly, and that's fine. At this type of place, I'm not looking for "please attend to all of my needs!"