My son attended this facility for 3 plus years. There were definitely a few great teachers along the way. Ms Kim, & Ms Peggy were the two that really seemed to work well with all the kids. Great personalities as well.
The reason we pulled our son out abruptly last August, was because we agreed to let him attend their ""field trips"" which they raved about. My son seemed to have a good time, until one day he came back from a trip to St Edwards Park, with black eyes, and scratches & cuts all over his face & neck. Long story short, our son had gotten ""beat up"" under a slide by an unknown larger child. No reports were made, no phone calls to the parents. No one told us about it until we discovered it. Then upon confronting the situation, and trying to figure it out, the Director, and the main teacher, bold faced LIED to us, saying that it was just a ""Rash"" & some half ass story that he may have been looking through some binoculars to give him the black eyes ...wth? Then admitted that an incident occurred with an older child, but they ""took care of it."" Wth???? (I took my child to the park, where he walked me around & showed me where everything happened & his little 5 yr old friend confirmed what occurred separately)
I understand if my child gets hurt, this is part of childhood, but the fact that they lied told me they CANNOT be trusted especially with my child. I'm sorry, but you know when you are being lied to and with the amount of money we paid this facility, I expect them to at least be honest and forthright, not pathetic liars.
We also requested a refund for the tuition we paid for the next whole month seeing that he wouldn't be returning due to his injury. No one ever called me to apologize, or explain or anything. My attorney wrote them numerous letters, no response. NICE....I wouldn't trust this place for anything, especially with the care of your child, the most precious gift we have. Knowing how they just swept us under the rug, like nothing ever happened shows their character- So pathetic.
Treatment like this is unacceptable!!! For us & for our child who we paid lots of money for proper care, and for any other children/ parents whom they have lied to.