Elite Heating & Air Conditioning Inc

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555 Mount Tabor Rd A
New Albany, IN 47150

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(812) 944-2665
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Elite Heating & Air Conditioning Inc - New Albany, IN
Elite Heating & Air Conditioning Inc - New Albany, IN
Reviews
( 31 )
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( 1 )
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Best

Julian arrived on time. He proceeded immediately to check our A/C and our furnace. He was very knowledgeable, professional and friendly. He noted that our furnace came with a 16...

Worst

I called this company for service, I called and cancelled....They did the work while my painter was working and sent me a bill. Then said they would turn it in to a collection age...

Do not give your business to this company 9/11/2015

Untrustworthy company with dishonest practices. They installed my HVAC unit with a defective coil, they sent a technician over to my house 5 times in the period of over a year and never figured out what was wrong with the system. When finally a different technician came over and figured out what was wrong, they changed the coil on warranty but sent me a bill for the labor that should have been covered in warranty since they were the ones that could never figure out what was wrong with it and installed a defective coil in the first place. \r MY HVAC system malfunctioned since installation and I have brought this to their attention right after that. I patiently gave them plenty time to fix it, patiently met with technicians several times and waited for over one year to have the full functioning system that I paid for. They never delivered in their promise at the time of the sale and installed a defective product that they are now refusing to back up. \r I tried to reason with management bu more

Editorial review from Citysearch 9/11/2015

Untrustworthy company with dishonest practices. They installed my HVAC unit with a defective coil, they sent a technician over to my house 5 times in the period of over a year and never figured out what was wrong with the system. When finally a different technician came over and figured out what was wrong, they changed the coil on warranty but sent me a bill for the labor that should have been covered in warranty since they were the ones that could never figure out what was wrong with it and installed a defective coil in the first place. \r MY HVAC system malfunctioned since installation and I have brought this to their attention right after that. I patiently gave them plenty time to fix it, patiently met with technicians several times and waited for over one year to have the full functioning system that I paid for. They never delivered in their promise at the time of the sale and installed a defective product that they are now refusing to back up. \r I tried to reason with management but could not reached them, front line employees didn't provide name or transferred my call to someone that I could speak with. I would not recommend this company to anyone. Horrible customer orientation, dishonest practices, terrible management. They shouldn't be in business. more

Mr. Martin 5/9/2011

I called this company for service, I called and cancelled....They did the work while my painter was working and sent me a bill. Then said they would turn it in to a collection agency if I did not pay....I would not use this comany..Thanks more

Great Service, Found My new HVAC company! 2/15/2010

Great service, my furnace was having some issues and I called this company. The responded quickly and charged me a reasonable fee for their service.. Pros: Quick service more
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"Were in your neighborhood"

Owner Message
  • Established in 1992, Matt and Sarah Roberts opened Elite Heating Air Conditioning and Refrigeration in order to provide a elite about usreputable solid company to provide for your indoor air quality needs. Now, decades later, we are proud to be a company that has grown and maintained strict quality and strong leadership in the community. We have partnered with Carrier brand equipment to match our commitment for quality top grade equipment and supplies for our customers. As a Factory Authorized Carrier Dealer we will serve your needs and satisfy your expectations. Whether you have a commercial or residential need, let one of our comfort consultants design a system and application unique for your needs. We continue our passion today, of providing individual customer satisfaction, second to none. Serving the entire Kentuckiana area with four offices to serve our clients needs. Call today and let us save you money with a green, eco-friendly geothermal system.We have proudly served the louisville metro/southern indiana area since 1992. We are a full service residential heating and cooling company with 24 hour a day 7 day a week service available.

Additional information
  • Hours: Sat-Sun 8am-7pm, Mon-Fri 7am-7pm
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