The lady who supposedly was the “Keratine expert” did not know what she was talking about & seemed to be a parrot. I asked if it was the 1 day treatment and she told me “yes”, I asked to see the bottle, and it said on it 48-72hrs. I stated “this is not what we agreed upon”. She tried to cover her lie, bye explaining “this is what we use here”. After lying to me, she began. Eli the owner noticed my frustrations and insisted on working on me. He was aggressive and obnoxious. Forcefully he told me “don’t tell me how to do my job”. I explained I have had this done SEVERAL times before & I am quite familiar with the process. He tried to quickly pass thru my hair while raising his voice, several times. He insisted my hair was fully treated and had already “dried”, after he completed 1/3 of the treatment. Had he properly treated my hair, it would not have been “dry”. My hair is extremely thick & quite impossible for it to dry in 45 seconds. Eli was IN-TOLERABLE, they do not know what they are doing, and I wouldn’t recommend this place to my worst enemy.