I'm not one for writing one-star reviews, but when you've exhausted all options with a business, sometimes it's the only one they deserve.\r
My wife and I recently purchased a home where the seller's agent was an Elffant Wissahickon representation. Having lived in the general area and being frequent visitors of Germantown/Chestnut Hill, we've seen the signs and already understood them to be a reputable realty company... until we had to deal with the first-hand.\r
The seller's agent, who will go unnamed (but feel free to e-mail me if you'd like to know more), worked with his seller to come up with small fabrications of hidden costs they incurred last minute in an effort to get more money out of us. With the economy being what it is, banks doing what they're doing, and unfortunately, reputable realty companies cashing in on the scams, we felt like we had no choice if we wanted to buy this house. ""In order for the deal to go through"", the seller had come up with a fabricated story that they spent $1,500 on staging the property and that we had to ""pay for that in order to make everything work smoothly."" We talked them down to paying half, knowing that there may have been slight truth to the story and negotiated an additional $750 at closing. I'm not sure exactly why, but they even gave us the contact information for the staging company and long-story short, it never happened; it was another one of those small lies to squeeze more money out of us.\r
My point is, Elgant Wissahickon still may be a reputable company, but do your homework and don't fall in love with any property until you actually close. The market is tough and even reputable companies like Elgant Wissahickon are doing what they can to cheat good people. I went as far as reaching out to the partners of the company and after three weeks, I haven't heard a single response.