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Elegant Face Bridal & Tuxedo - 1 Reviews - 1061 Blossom Hill Rd, San Jose, CA - Bridal Shops Reviews - Phone (408) 978-2230

Elegant Face Bridal & Tuxedo

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1061 Blossom Hill Rd
San Jose, CA 95123
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(408) 978-2230
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My Fianc and I purchased a $2000.00 dress from a consultant and had a great time picking out the dress. The problem began when we wanted a picture; we were not able to take a pict...

greedy 1/18/2007

My Fianc and I purchased a $2000.00 dress from a consultant and had a great time picking out the dress. The problem began when we wanted a picture; we were not able to take a picture until we bought the dress which was after she had tried it on. The consultant said to go to the web site and there wasn't one. We tried to get them to get us a swatch or anything and all we got was sorry. We had to wait 4 months until the dress came in to get a picture. Once the dress was in they said they didn't have anyone to alter the dress and we had to take it elsewhere. They had promised that for $2000.00 everything was included and we even paid extra for the hem and a veil. Once again Sorry was all we got form them. After I was furious regarding the poor service, all Laura (the Owner) wanted to know was, "when we were going to pick up the dress" obviously they wanted their money and did not care about the trouble. When I said I don't know when we would be in to pick up the dress, she threatened to take us to small claims court if we didn't come and get the dress. I have never been treated so poorly and would not recommend this store to my worst enemy. I also did not want o giver her money for the veil but she wouldn't budge on anything, all she wanted was money, very very greedy and the prices were outrageous. We will be in to pick up the dress but I regret having to give my money to such greedy people. I would rather give them my $1000.00 deposit than take the dress for another $1000.00 but obviously they would like to take a customer to court, so I guess I have to pay money to a company that swindles people and threatens to sue them. There are plenty of nice places, I recomend to take your business elsewhere." more
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