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Eco Cleaners - 0 Reviews - 8611 Hillcrest Ave, Dallas, TX - Dry Cleaning Reviews - Phone (214) 363-5959

Eco Cleaners

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8611 Hillcrest Ave
Dallas, TX 75225
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(214) 363-5959
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Main categories:

Dry Cleaning

Reviews

Editorial review from Citysearch 1/15/2013

Sent in one 2-pc suit and a shirt to this dry cleaner. A pressed-but- still-dirty shirt & half a custom tailored suit was returned to me. When I approached them about it later by phone, I was asked to wait a couple days to see if the item turns up. I follow-up in two days as instructed. They tell me the other half of my suit is still missing. \r \r I purchase a another custom suit to replace the one they effectively ruined by losing half of, bring it to their establishment & ask them to cover the\r replacement/tailoring costs. I was told the manager was already away for the holidays & could not be reached by the employees. They wrote down my information and promised to have him call me. I received no such calls. \r \r I've called them twice about the issue, & visited their establishment twice about the issue. I found their services appalling, & I feel slighted and ignored by them. It is hardly an unreasonable request that a responsible party cover the baseline costs of replacement for an item they ruin or lose, & to hold them accountable for a job well done on the items they do return. more
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Additional information

  • Neighborhoods:

    North Dallas
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