I have always gone to very good hair salons and paying a pretty penny is no object. I have been away from the City for quite some time and things have really changed. I won't share any war stories. What I will say is an accidental discovery has led to a pt of gold. Merna is superb and a master at everything to do with hair styling and conditioning. I have a high profile position and she understood how important 'executive presence" is. An unscheduled cut sold me and she continues to exceed my expectations each time I visit--which is often. I get the works--cut, color, relaxer, and conditioner. Everything is custom. I now have a signature style and color! Moreover, I have a consistent, chic yet sophisticated look. I also know how to maintain my hair at home--which is a real bonus. I take my hats off to Merna and team! The really are hair connoisseurs!