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Eastlake Village Veterinary Clinic - 6 Reviews - 2260 Otay Lakes Rd, Chula Vista, CA - Specialty Animal Services Reviews - Phone (619) 482-9100

Eastlake Village Veterinary Clinic

2260 Otay Lakes Rd
Chula Vista, CA 91915
(619) 482-9100
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Eastlake Village Veterinary Clinic - Chula Vista, CA
Eastlake Village Veterinary Clinic - Chula Vista, CA


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After reading this review I feel I must let people know that I have been a long time client of Dr. Bischel and happened to be at the clinic the same day this woman was. I would li...


Absolutely WORST Vet I have ever been to. The wait time has always been at least 45 mins to an HOUR past the scheduled appointment time, but the place was convenient and I had bee...


After reading this review I feel I must let people know that I have been a long time client of Dr. Bischel and happened to be at the clinic the same day this woman was. I would like it known that what I witnessed was far different than what she states. I could never forget that loud woman who caused a scene with her out of control children kicking the walls from inside the exam room. I , as well as other clients that were there all breathed a sigh of relief when this woman finally left. Being a business owner myself, I would’ve asked someone like that to leave immediately and not had the patience Dr. Bischel obviously had to even try and do an exam while kids are screaming and running around. I have 3 boys of my own and that type of behavior is unacceptable. So I just had to say something so people know the other side of that story. I want you all to know that Eastlake Village Veterinary Clinic is a great clinic and Dr. Bischel has always taken great care of my 4 legged family members she has never been anything other than kind, respectful and very professional. more

well worth my long drive 3/26/2012

After visiting Dr. Bischel's clinic our dog has finally been able to sleep soundly all night. The receptionists made us feel very welcomed and the staff was wonderful. The groomers made our dog look like a princess. We drove an hour to get there but will gladly do it again. This clinic has won our hearts and loyalty. I highly reccommend Eastlake Village Vet Clinic more

Our Favorite! 3/18/2012

We have been going to Eastlake Village for many years now and we have always received great, courteous service. Our pets have had different procedures and treatments and Dr Bischel has always been right on with her diagnosis and treatments. She is thorough and our pets come out happy and wagging their tails. If they are there for grooming they smell great for weeks! Staff is very helpful and always willing to help with anything. Even carrying dog food bags out to our car. We have referred many friends and co-workers to Eastlake and their experience has been just as great. I think the persons writing negative reviews on this clinic or the staff may have issues themselves or they are reviewing the wrong clinic. They are a busy clinic but we never feel like a number there. Our children even get candy and coloring books from Dr Bischel! I would encourage anybody to see for themselves. Our family and pets love this place and the entire staff. We would never think of going anywhere else. They are the best!!! more

HORRIBLE, EXPENSIVE SERVICE. Stay away! 10/21/2011

Absolutely WORST Vet I have ever been to. The wait time has always been at least 45 mins to an HOUR past the scheduled appointment time, but the place was convenient and I had been taking my kitties there since they were little so I put up with it. This last time was the final straw. The valley girl receptionist told me I could drop the cats off and leave them there for an hour. I show up 15 minutes early and they inform me that I can't do this, that I needed to pay 15 bucks per animal to ""board"" them, and that this would extend the amount of time I would have to wait to almost 3 HOURS! I informed the receptionist that this was not what I had been told over the phone. She scowled at me and disappeared into the back for 10 minutes. She came back up and told me I was out of luck. So I told them fine, I would wait there despite having made plans to have lunch with a friend who was only in town that afternoon. The doctor finally comes in and is immediately hostile after asking me how I was. I obviously responded ""not too happy with the service today."" She then proceeded to tell me I ""Needed Help!!"" and that I was a horrible person and that it was people like me that made her only get along with animals. Classic. It's obvious why this woman only gets along with animals, because she has ZERO customer service or people skills. After telling her to examine my animals and get the visit over with, she continued to be combative and manhandled my cat. Despite this horrible service I still paid the almost 200.00 for the damn visit, while she was in the back room talking to her staff about what an ""a**hole"" I was. HORRIBLE. Stay away at all costs. more

not anymore 8/23/2011

I was thinking about taking my dog here for a procedure since it is closer to my house then my usual vet. I called to compare pricing. I called a total of 3 vet clinics and this place is way expensive. Maybe they do great work, but not according to the reviews. If they had great reviews, I would consider paying a bit more. This place is not for my dog. more

Ex: The worst experience- She is very unprofessional 6/18/2011

I took my Golden Retriever to this office (my regular vet is in the Otay Ranch Town Center by the dog park). I went here because my vet was booked and my Golden had an infection and needed antibiotics. I took my 2 boys (5 and 7 yrs). The woman vet (not worth mentioning her name - she probably got her vet license at Walmart or had it forged in TJ) was the rudest most unprofessional Vet I have ever encountered. My 5 yr old was swinging his legs (lightly) and was accidently tapping her leg. She turned and told him he was\r the ""rudest boy she's met"" then proceeded to tell me she doesn't like kids and she's not a pediatrician and became argumentative. I left and told her I wouldn't trust her with my dog. She is COLD and her people skills and unprofessionalism was horrific. My regular vet is amazing I should of waited. She should be out of business soon, she has no tact. I'll be sure to let all my friends and coworkers know about her. She should go into a profession that doesn't deal with animals or people. I wouldn't be surprised if she mistreats animals once the owners drop them off. She's a disgusting human being. \r \r She also wanted to put my dog under just to shave his neck for ""hot spots"" and clean it. My regular vet has never had to do that for my other dogs. She obviously doesn't care about animals, he's an older dog and to put him under would be a risk . All she wants is the money. I came home, shaved his neck with no problem and cleaned it. He's now on antibiotics and looking good. She's worthless!!!!!!!!!!!!\r \r \r more
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Owner Message

  • Eastake Village Veterinary Clinic, located in Chula Vista is a state of the art facility that prides itself in providing qualtiy veterinary medicine to all pets in Eastlake, Bonita, and surrounding areas.
    Our team of veterinarians and staff are committed to the health, comfort and well-being of your pet. When left in our care, you can rest assured that your pet will be pampered and treated like one of our own!
    Our clinic is associated with professional veterinary organizations including Veterinarians for World Animal Health, California Veterinary Medical Association and San Diego County Veterinary Medical Association. We help support many non-profit goups and Rescues, both local and international.
    We take pride in the cleanliness and fresh atmosphere of our clinic that provides a soothing and relaxing experience for both you and your pet. Pet care and comfort is our priority. Our recovery areas include heated pet beds so that your pet awakes from an anesthetic procedure, warm, pain-free and comfortable. A walk thru our kennels will convince you that Eastlake Village Veterinary Clinic is the one to choose for your pets needs!

Additional information

  • Hours:

    M-Tu,Th-F 7:30am - 7:00pm, W,Sa-Su 8:30am - 2:00pm
  • Neighborhoods:

    Eastlake Greens