I have been taking my Saab to East of Sweden for almost five years. With few exceptions they have performed every service on my vehicle since I bought it. They are the most fair and competent mechanics that I have ever worked with. They always perform the exact amount of service required, never more than I needed (at least when they are charging me), and never less than what I need. Their work is always first rate and their rates are fair. Mary in the front office is a friendly, smoking, Saab expert. She will never BS you about the situation with your car. Besides, if you are there near closing time in the summer, they might offer you a beer.