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East Bay Pump & Equipment Co - 2 Reviews - 4900 E 12th St, Oakland, CA - Industrial Machinery & Equipment Reviews - Phone (510) 532-1800

East Bay Pump & Equipment Co

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4900 E 12th St
Oakland, CA 94601
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(510) 532-1800
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East Bay Pump & Equipment Co - Oakland, CA

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After working for over 15 years, the pump for our patio waterfall failed. I had East Bay Pump come out and install a new pump. It lasted 5 years and then failed. I called East...

Only company that knows what it's doing 1/31/2012

Although I had difficulty reaching and scheduling this company, they seem to be the only Bay Area pump company that is consistently good at what it does. Once you get them to your problem, they will fix it. more

Will not be a repeat customer 1/25/2009

After working for over 15 years, the pump for our patio waterfall failed. I had East Bay Pump come out and install a new pump. It lasted 5 years and then failed. I called East Bay Pump again, and they came out and installed another new pump. They sent me a bill for $900. I complained about the cost since It was almost twice what it had cost the previous time. Plus they had never given me an estimate re what a new pump was going to cost. In response to my complaint, they reduced the bill by $200., which I appreciated. Then the new pump failed after 9 months. Since it was under a 1 year warrently, I called them. They came out and installed another new pump. Then they sent me a bill for $380. I was astonished as I have never had to pay anything for an appliance or anything else to be repaired when it was under warrently. I called them and they told me that this was their policy. I told them that I was tearing up the bill and throwing it away. If they wanted to collect $380., they should send it to the company that sold them a defective pump. \r If you are going to use these people, get firm estimates and realize that they are going to send you a big bill if whatever they install breaks down even if it is under the warrenty period. more
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Serving Northern California Since 1973

Owner Message

  • We specialize in sales, service and installation of Sump, Sewage, Well, Booster, Circulator & Fountain pumps, systems & equipment. Commercial & residential. We are the pump pros. Everything from a residential sump pump system to Explosion-Proof Commercial Sewage Ejector Lift Stations. . We carry all the major brands including Zoeller,Barnes,Goulds,BJM Shredder Pumps,Little Giant,Jacuzzi,Bell & Gossett,Grundfos,Sta-Rite,Armstrong,Berkeley & more! We are the factory authorized repair station for Zoeller & BJM Pumps.

Additional information

  • Hours:

    Open 7 Days, 24 Hour Emergency Service Available
  • Neighborhoods:

    Coliseum North, Melrose
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