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EPM Lawncare - 9 Reviews - 240 James Jackson Ave, Cary, NC - Lawn & Garden Reviews - Phone (919) 467-0660

EPM Lawncare

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240 James Jackson Ave
Cary, NC 27513
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(919) 467-0660
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Lawn & Garden

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Home & Garden

Reviews

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Best

I've been with many companies that couldn't bring my lawn back but after being with EPM Lawn care the have done what others couldn't. I know its boards like this that the small g...

Worst

Avoid these guys. Their service is sub-par and their product does not work. They will constantly try to upsell you on services you don't need, and when you've had enough and c...

Save your self a few bucks. 5/17/2016

Avoid these guys. Their service is sub-par and their product does not work. They will constantly try to upsell you on services you don't need, and when you've had enough and cancel, they will call you non-stop to try to get your business back. Had to finally file a complaint with the NC AG to get them to stop the calls. more

A disaster 5/2/2015

We had EPM lawn care do our lawn.they put fescue seeds in Bermuda grass, and totally messed it up. My husband used to maintain our lawn so well, but the weeds started coming and that's why we contacted EPM. They took care of the weeds , but put fescue seeds in our grass, now it's mix of both . We are so upset, will never contact EPM again more

Really Helped my lawn 4/26/2013

I've been with many companies that couldn't bring my lawn back but after being with EPM Lawn care the have done what others couldn't. I know its boards like this that the small group gather to show thier not happy but they are great for me ! more

EPM IS TruGreen 1/8/2013

Just so people are aware, EPM is TruGreen. They use a different name so customers will switch to one or the other, not realizing the money goes to the same place. If you ask, they'll feed you some BS about parent companies or affiliations, but make no mistake. They are one in the same. And the service sucks either way. Stay away! more

Worse Customer Service and RUDE Supervisor with Attitude 10/4/2012

Stay Away from EPM Lawn Care Service in Wake County. They have the worse customer service ever. It is a day robbery and rip-off once they charge up frnt on your credit card for all services of the year. Promise to come out but do not do service and our lawn/yard got worse then ever before. Ton's of weeds are growing and they are not takingc are of it. They just shop up in early september when it's hot to do Seeding and busted the sprinkler cable and didn't bother to say anything or no apology. Upon call they said, we are not responsible and it is sprinkler company's fault that they didn't do proper installation. Supervisor is very rude and got attitude, no courtsy and no apolgy. Please stay away from EPM Lawn care and there are tons of other local much better companies. If you call, they says ok will send some one to do treatment but then no treatment and careless once they charge your credit card up front for entire year. It's too late after few months to even deny the charges on your credit card so you are basically screwed. Blames TV Cable, Phone Company and Sprinkler irrigation company for not doing proper installation of cables and No Apology or careless to even acknowlegde that their worker and guys made mistake and it was their fault. Simplay says, we don't have to inform you for the damages done by our guys and it is not our fault. You pay for the damages from your own pocket. STAY AWAY from EPM Lawn Care. more

EPM IS WORST LAWN CARE SERVICE 1/9/2012

Cheating sales -The sales man quoted me total: $428.40 promotion price - 7 applications plus one free for lawn care and 7 applications for tree and shrubs for one year and emphasized that this price specially approved by their manager, and need pay ASAP, otherwise the price will go up, I prepaid the service fee for whole year. After they applied the horrible service, I canceled their bad service, they owned my service fee, not only they refused to refund but also turned to claim that I owned their service fee, a nightmare when you tried to deal with them, it is so shame EPM treats their loyal customers this way more

They Destroyed My Lawn 10/10/2010

Paid almost $400 for 6-7 EPM weed service visits this past year at $45 a pop. They raised the rate on me without any notification after only 2-3 visits and just sent me the bill with the higher rate. Worst of all, they have left my lawn in shambles with brown patches EVERYWHERE which I am hoe'ing, reseeding, and pine strawing this morning at my own expense. My neighbors who don't have EPM have greener and healthier grass than I do. The "lawn maintenance specialist" doesn't know what he is doing. He over-fertilized my lawn in the middle of a summer heat wave and drought, killing off vast sections of my lawn. Even I know not to do that. I called to complain about all the crabgrass that was coming up all over my lawn (isn't this what I'm paying for), and they sent the guy out to respray, but this had no effect. I had to hand-pull all the crabgrass out several weeks later, and I think the spray just killed off even more of my healthy grass. Not happy--canceled my contract and warn others to avoid this company. They will kill your lawn. Pick up a $20 bottle of crabgrass spray from Lowe's. You'll come out way ahead. more

Horrible, avoid at all costs! 7/12/2010

We used to use EPM years ago so when they called us randomly at our new house we signed up. Boy, have we been disappointed. They must be using water or missing appts that they said they did because our lawn looks horrible, full of weeds..worse than when we initiated treatments...we kept giving it time thinking perhaps with the next treatment, well alas, nothing has changed in over a year and a half. We called and they said they would have someone call us about it, but no call, and no visit to deal with it. Last fall we had the yard aerated and seeded and that was also worthless, our lawn looks sparser than ever...and it was watered as recommended. We have canceled their service and are working on getting some $$$ refunded, this is ridiculous. Stay away...they are no longer reputable. more

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Friendly 8/19/2005

EPM is definitely user friendly. We got 6 months of service for free from them when we bought our new construction home from DR Horton. The lawn looked great...until this summer! I think we just haven't been watering it enough, so it's probably our fault. However, a friend of ours uses TruGreen and says he doesn't water and his lawn looks better than ours now. We are considering switching. Anyway, about EPM being user friendly: they leave you a little note on your door about what they did and instructions for what to do. They don't bug you about your bill if you don't pay through the one they leave at your door (which we often find ruined due to rain or dirt - can't be helped); they just send you a clean one in the mail without being asked. more
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