My parents have been taking their auto's to E&H for a long time, since the late 90's. I recently moved back here to S.H. and bought a used car. I needed a gas tank replaced, brake lines replaced, two ball joints, CV Axel, and Tie Rod. First was the brake-line job. When I picked up my car, it was brought out of the shop by a foreigner who relentlessly squeeled my tires. The same guy did my brake line and left the old one under the car just dangling. Next was the gas tank. It was used but in great condition. From the time it was in the shop to the time I got it, It had been damaged but I didn't know yet. I proceeded to leave E&H and got gasoline. When I did, it started pouring from underneath my car. I took it back, they put it on a lift and proceeded to tighten my Fuel Lines. It still slowly leaked. When I looked at it, they siad ""Right here on the seam is where it's leaking from."" Just below the seam you can tell they SLAMMED it up against something pointed and dense which caused the seal to break loose. Did I get any money back? NO. Did they replace it? NO. Next my ball-joint went bad. It got towed and dropped off. They *supposedly* replaced both ball joints, my CV Axel(DS) , and a tie rod end (DS). When I picked my car up this time, I drove to Bangor where my brother just moved to. On my way there, my steering wheel started to shake. I stopped at Speedway and checked my lug nuts. Well, all 5 were FINGER loose! They didn't take of the plastic cap's that conceal my lug nuts when they torqued it, so they basically just torqued the caps on to the nuts which called for 20 minutes of labor to pry them off with a socket while still on the studs. Finally I got them off then proceeded to FINISH the job that I paid $268 for. Let's re-cap. Replace 1 brake line = $145 @ E&H and was not finished-old line still hanging and pressure block needed tightening. Gas Tank $50, Labor $240 (might I add this was for nothing, they damaged it so it still leaks and I'm out my $290.) And last but not least, $268 for 2 ball joint's, 1 CV Axel, 1 Tie Rod End, 5 finger loose lugs and almost a Manslaughter Charge and lawsuit. Do NOT go to E&H, go to Bobby on CNTY RD 380, three drive-way's down on the right after making left @ Jericho Country Store on 43.
Pros: No Pro's in this shop.....
Cons: Foreign Workers/Slackers/Un-Trained or Under Trained