Overall very happy with E&B Granite. From our salesman (John), to the template guy (Jim) to the installers (Jason) to the granite itself. We went with the black pearl and love it! John the salesman was very knowledgeable and very helpful during the selection process. Jim the template guy was very nice and did a great job laying out all of our pieces and making sure we were on the ""same page"". The installers were great also. The sink that they had with them had a scratch so they were up front and did not install it. They went back to the office got a new one and installed it right away. Thanks to E&B Granite for the wonderful granite counters!