I went downstairs to the chocolate case. I wanted to make a purchase, so I waited. And waited. And waited some more. Two more groups came in after me and were also waiting. Finally, the 3rd lady apparently knew what was up. She went around the counter to the register (which was hidden from me by the counter) and asked for help. The girl helped that lady first. Fine, whatever. She didn't know. I wasn't mad. Yet.\r
Then the salesgirl rang up the lady and didn't comeback, even though the rest of us were clearly waiting. I finally flagged her down and got her to help me. She got me my stuff and handed it to me without ringing me up. Then she disappeared. Another girl was at the register. I went over to the register to pay, but there were other people in line for the register. So again I waited. And waited.\r
Finally it was my turn! But alas, the couple who had been behind me at the case came over to the register and asked to get stuff out of the case. I didn't really blame them. They had been waiting a long time as well. Now if I worked there, what I would have done was to politely ask those people to wait a minute so she could quickly ring me up. Instead the girl left the register (and me standing there) and to get them their stuff. I stood there while the girl answered tons of ""What's that?"" and ""Which one is best?"" questions.\r
Then she came back to the register. But instead of ringing me up, she rang them up with me still standing there. They literally had to hand their money over me. I seriously considered shoplifting the chocolate, but instead I just set it down on the counter and walked out.\r
All this could have been easily avoided. Someone should have been standing at the counter to help people. They could have had one girl getting stuff and the other girl ringing stuff up. Or they could have had each girl get someone's stuff and then ring them up. I think that was the plan, but those girls seemed too lazy to actually do it.