I own a 1999 Jeep Grand Cherokee and I love my Jeep. Since my car is older I have had to repair and replace many things. I have been working with Dwayne Lane's Jeep service department for many years and they have always been honest and do great work. Recently the differential in my Jeep needed replacement or repair. That is a very expensive fix. I talked with Brian Crosby in the Service Center and instead of replacing they are going to rebuild mine. That is a savings of over 1000.00 dollars. Even though my Jeep is old and I'm female I have always been treated more than fair. Friends ask "Why do you go to the dealership to get your Jeep repaired, it's so expensive!". Fact is they work with Jeeps day in and day out, I went to another mechanic once with bad results. I wouldnt think of going anywhere else. They also do oil changes and it cost less than the quickie oil change companys. It takes about the same amount of time but you get a free espresso and they have a nice waiting room with TV and magazines. I highly recommend them!