Great experiences at this Toyota dealership. They have never quoted me an outrageous price for working on my car. As a Toyota owner, I haven't had to have any work done except preventative and mileage related maintenance like brakes, oil changes, timing belt. etc... I have some cosmetic damage on my front grille (parked in a snow bank on an 11 degree day...oops!) which I've never fixed because I can't see paying $800 for a pretty piece of plastic :) Happy because they stand by their work and charge reasonable prices.