My girlfriend has been going here for years and has had pretty good experiences, except for one dismal hack job a year ago. When I told her i was going to get a haircut she suggested I try it. I have really typical hair for a guy in his 30's. Nobody screws up my hair, whether it's for $15 or $150. It's a simple businesslike haircut parted on the left. Easy, right? Well, not so much for ""Del"" at Dramatics on UWS. First off, I walked in at 3 PM on a Monday to find the place completely dead. The pretty boy receptionist told me to have a seat and he'd get a stylist. I took that one minute wait to look over the price list. I thought $19.99 for a simple haircut was totally reasonable, especially in that neighborhood. I was more than happy to pay it. ""Del"" came down the stairs and in a very thick accent called me by the completely wrong name and told me to follow him. I followed him upstairs and he pointed in the general direction of the shampooing sinks and said some gibberish that only he could understand. I took that to mean I should go sit down to be shampooed. All the sinks were empty so I sat at the first one I came to. The unpleasant shampoo girl came and grunted something that sounded like, ""That's not even my sink"" so I asked if I should move to another one. Her reply, ""Whatevah."" She roughly washed my hair which was freshly washed spraying water down the front of my shirt and quickly toweled me off before ""Del"" returned. He led me the three feet to his chair and made some sort of an attempt at speech that I assumed meant I should tell him what sort of haircut I wanted. I told him. He acknowledged that he heard me with a frown. With the lightning-quickness of Edward Scissorhands, he flashed his shears around my head, dropping clumps of hair every which way. Never once did he communicate with me, but he did have hurried conversation with another hairdresser and a seemingly regular patron. In his defense, he gives an okay haircut for someone who has a million better places to be. Was it the best I've ever had? No. I had to do a little touch-up at home on the sides to make it look complete. But, it certainly wasn't a bad haircut. I was reasonable happy, and had no problem paying the advertised $19.99. Then I went back to the receptionboy and he rang me up for a total of $38.11. I asked him why a $20 haircut costs almost $40 and he replied that that price included tax. I pointed out that even in New York City tax isn't that high. With a look on his face that suggested he had just waxed his lip with a fresh turd, he said, ""Del charges $35."" I argued that I walked in for a $20 haircut and it's not my problem if the stylist he assigned to me charged more than the walk-in price. In the end he told me that he was authorized to give me the first-timer discount and the total would be $31.35, but the next time I get a cut from ""Del"" I should be prepared to pay full price. He was also kind enough to point out that that price DID NOT INCLUDE A TIP! That takes balls. The next time I go to Dramatics NYC it will be the day every other salon on the planet has been wiped out by a nuclear explosion.