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Drain & Air Rescue

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5214 Burleson Rd #209
Austin, TX 78744

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(512) 328-2000
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Drain & Air Rescue - Austin, TX
Drain & Air Rescue - Austin, TX
Drain & Air Rescue - Austin, TX
Drain & Air Rescue - Austin, TX
Drain & Air Rescue - Austin, TX
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Reviews
( 216 )
( 26 )
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( 17 )

Best

Had Technician Josh Turner come out within an hour of original phone call (in the middle of the day) and he had my A/c goin in no time! Gave me all the tune-up options and his rec...

Worst

First he good. The people on the phone were very polite and professional. Two technicians arrived, one that was very good the other was very nice and in training. The ser...

Great Experience 12/30/2010

Had a great experience with this company. Diane was pleasant, friendly and sent a technician same day. Tyler was also courteous, knowledgable and was detailed in diagnosing the problem and coming up with a solution. Pricing is very fair and they will continue to handle all of my plumbing and ac needs. Great company! more
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Excellent service in replacing my hot water heaters 12/29/2010

I had Drain and Air replaced both of my hot water heaters. Both units were in the attic so it was not an easy job. Drain and Air was several hundred dollars cheaper than other bids that I had. They were professional and completed the job in less than three hours. I highly recommend them and will use them in any future plumbing tasks. more
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Be Aware....DO NOT USE DRAIN AIR RESCUE!! 12/28/2010

I called Drain Air Rescue to diagnose the heater on one of my renatal units in Lakeway. The repairman told me that the entire unit needed to be replaced and it would cost more to fix than to replace. There was a cold front scheduled for that weekend and I did not want my tenant without heat so I reluctantly agreed. They told me I would get the best possible price for a new Goodman 13 SEER AC and heater unit installed. I was charged $4000. Two weeks later I decided to call another company to give me an exact replacement cost for the exact AC and heating unit installed on another rental unit (exact same unit because they are duplexes). This repairman who was licensed and insured, gave me a total price for $1900!!! I was very upset and called Drain Air Rescue. They are not trustworthy and will rip you off!! DO NOT USE THEM, TRUST ME. They have yet to give me my paperwork for the work completed and I am in the process of contacting the Attorney General's Office to report them. Contact me with questions or comments @ mard@austin.rr.com if you have any information you would like me to add to my written complaint to the state. more
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Excellent service call ! 12/28/2010

We had our system installed a little over a year ago and this was our first service call. Domingo, the technician, did an excellent job explaining the heat pump, how it works, what to watch out for, how to maintain best usage. Good information in a very pleasant and respectful manner! I would recommend this company in a heartbeat. more
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Excellent service 12/27/2010

Domingo did a great job. He very quickly determined the problem and answered any questions we had. We got great service and I would definitely recommend Drain and Air Rescue in the future. more
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Great Service! 12/21/2010

We moved into a new house and realized that the air conditioning only worked in some rooms. Josh and Luke did a great job re-running the ducts for better air flow, they were very informative and even cleaned up when they were done - I would definitely recommend them! more
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The service is good. 12/21/2010

Drain and Air Rescue put in the new air conditioning and heating system for us. It was the first time I have used them. The installation was okay, and the unit is working well. Their service is good. more
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Great job! 12/21/2010

Everything about the service was great! more
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Maintenance 12/21/2010

We were extremely happy with the service we received. They were available the same day we called. more
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Service and price was great! 12/21/2010

Jim P. came out on Sat. Had my stopped up sink fixed in an hour. He was pleasant and explained everything as he went. THERE WERE NO HIDDEN CHARGES--JUST $79. I am going to have them do major work soon. Nancy more
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great service 12/20/2010

Austin Drain and Air Rescue came out quickly and did a wonderful job explaining what needed to be done. Jim Palmer very professional and thorough. more
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They have great service. 12/19/2010

Austin Air Rescue provides great service and does a good job explaining the issues and solutions. more
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GREAT EXPERIENCE 12/15/2010

We live in Del Valle and had been having a tough time finding a company to come out to us for maintenance on our AC/Heating unit. I had seen a commerical for Austin Air Rescue on tv and contacted them immediately and spoke with Diane who scheduled our first visit that very same day. Jason is the tech who worked on our unit and we were thoroughly impressed with his knowledge and he let us know everything he was doing every step of the way. I would highly recommend them to everyone. more
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great service 12/9/2010

tech explained everything to me in layman terms. i was satisfied. more
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They are always so helpful 12/2/2010

Everytime I have a problem they come over quickly and are flexible with my work schedule. Thank you! more
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Fast responce and a good job 12/1/2010

James Kelly & Jim Palmer were very professional and helpful in fixing the problem with my plumbing. Thank to both of them. Dennis more
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A water heater installed probably more than a year ago should have been as energy-effecient as possible. 11/20/2010

This feedback refers to a spring check-up probably more than a year ago. I was advised that my water heater didn't meet code regulations so I authorized Drain and Air Rescue to install a new water heater. Later I asked if the new water heater was energy-efficient. I was advised that no, it wasn't. I realize I was too trusting, but I would like Drain and Air Rescue to meet me half way in paying for a new water heater that is as energy-efficient as possible. I mentioned this concern to Don Lee when he came this morning to check my A/C unit. I am just following up on that concern with this review in writing. more
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Great service 11/20/2010

Don Lee was personable, knowledgeable, and patient. He took the time to explain the safety aspects of heating and air conditioning systems. He also arrived exactly on time. I hope Don Lee does all of my AC check-ups from now on! more
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Knowledgeable and courteous staff 11/16/2010

I have used both the plumbing and a/c services at 2 homes. Very dependable, do what they say and at a reasonable price. I have a service contract with them and I really like that they call me when it is time to do the annual maintenance. One less thing I have to remember. Good folks! more
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Owner Message

  • Austin Drain and Air Rescue provides Austin & surrounding areas with quality repairs & customer service that you can trust. We offer both commercial & residential AC Repair, Heating, & Plumbing services.

    Whether you just need routine maintenance on an existing air conditioner or if you are experiencing problems with your unit, we have certified technicians ready to assist you 24-7.

    Austin Drain and Air Rescue are licensed & insured for air conditioning & plumbing services with years of industry experience so you can rest assure you receive nothing but the best when it comes to your Heating, Air Conditioning & Plumbing needs. Our network services Austin & all surrounding areas. Call Austin Drain and Air Rescue today to schedule a free second opinion estimate.

Additional information
  • Hours: 24 hours a day 7 days a week
  • Payments: Discover, American Express, Master Card, Visa
  • Neighborhoods: McKinney, Southeast
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