Dr. Yates and his staff went out of their way to accommodate my special needs - I was flying in from out of town. They bent over backwards to make me feel comfortable at every step and make sure that I had the experience and the results that I wanted. I had my flat breasts - further deflated by 4 childbirths - augmented and the results are fantastic. Dr. Yates emphasizes proportion and artistry - if I had known how great I'd feel I would have done this a LONG time ago! I will be recommending him to anyone and everyone who's looking!