the RNs are pretty knowledgeable, but some of them needed help taking my blood pressure. $20 co-pay for United Healthcare. it has a clean reception room with DECENT magazines (not just Car and Driver and Good Housekeeping from 1984), and the receptionists aren't too bad. A good, easy atmosphere and conveniently located on Grove and Arrow. the office itself is a little tricky to find, but it's all right in the medical plaza, so you'll find it eventually.