We choose to go to this optometrist when my daughter needed to get her eyes checked because it is close to our home and we didn't know any other one. The staff is really nice and took good care of her since she was a little scared of all the big machines they use to test your vision. The doctor took a long time to make sure she gets the right prescription and made her visit fun for her and explained to her that glasses aren't "the end of the world" for her. The staff was patient with her when it was time to pick the "perfect" frame for her glasses as well (and it really took her a long time because they have a huge assortment of frames). a couple of months after we bought the glasses my daughter sat on them and broke the frame at the bridge. We had no problem at all getting the glasses exchanged. I was pleasantly surprised! I would recommend this place to everybody.