I don't hate this place, but I don't quite get all the 5-star reviews, either. I work nearby, so I've stopped in a few times (for take-out, post-work drinks with co-workers. and dinner with friends), but I have yet to be completely satisfied with my experience. Sure, the place is pretty and the food taste almost as good as it looks (What can I say. I'm a sucker for presentation), but I still think Douzo is a case of style over content, i.e. hot looks but tepid personality.
The last time I went there for dinner, our party of four was seated quickly and our order was taken within a reasonable amount of time. We waited a little longer than what might have been expected considering it was a weeknight and they weren't horrible busy but hey...these things happen. No biggie.
So the food came. It looked lovely and it was very good but hardly amazing. No one checked on our table after they served us and when it was time for the check we waited. And waited. When we finally got our waiter's attention and asked for check, he promised it immediately. Then we waited some more. Literally half-an-hour went by between clean plates and the bill, which wouldn't have been so bad had we not waited another 30-minutes (after speaking with the hostess, etc) for the waiter to return with very little apology.
If I didn't think there were a million other places in the area that I could get better sushi (or a better deal, a better atmosphere, a better experience, etc.) I might try them again. However, Since this is hardly the case, I'll leave this place to those of you who must have more time and money to waste than I do.
Pros: Convenient location and sleek appearance.
Cons: Slow service and mediocre everything else