We bought one of our Ford Explorers from Dorsch Ford. We bring both of our Explorers to Dorsch for Engine repairs and body work. They are very customer friendly. Last time we were there my dad had a squeek in the drivers seat that was bothering him. Not only did they fix it, but they gave him a bottle of the oil they used to fix it and didn't even charge him for it. That is above and beyond normal customer service.