My husband and I went for Valentine's Day. We chose Donatello's primarily for the ""romantic"" atmosphere, but our table for two was placed right next to another table for two, as were most of the tables in the room. Not very private or romantic when the couple at the next table can shake your hand without moving in their chair. It also created problems for the waiters, since they had to walk around and behind the chairs, bumping us as they reached across to get to each couple. The main problem, though, was that we were ignored once we had been served our appetizer. No refilling our drinks, nothing, for about an hour, as we watched the table next to us be served their entree, eat it, and order dessert and finish it, with still no dinner in sight for us. The other couple had ordered at the same time we had. If our waiters had bothered to check on our drinks, we could have inquired about our dinner to inform them of the delay, but we were apparently invisible to them at that point. Eventually, our waiter came by and offered us coffee and dessert since we were ""all done, finito."" We then informed him that we were still waiting on dinner, and he sent someone to check on it. After some time, another server told us that the chef had ""set aside"" our orders for some unknown reason, and they would be ready right away, since they were ""fast meals that didn't take very long to prepare."" Finally, the food came, and it was good, but not outstanding, and certainly not worth the excessive wait. They did offer us free dessert once we complained, but then we had to complain again when they brought the dessert and seemed to have forgotten about our coffee. We didn't receive the rose at the end, but probably because we were obviously ready to go after the long wait. The food was good, but they were obviously overbooked for the holiday, and for $100 (even with 2 free desserts), I've had better food, as well.
Pros: Decor, authentic Italian feel
Cons: Poor service, overpriced food