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Don & Ron's Carstar Collision - 8 Reviews - 5413 S 72nd St 107, Omaha, NE - Auto Body Repair Reviews - Phone (402) 331-0520

Don & Ron's Carstar Collision

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5413 S 72nd St 107
Omaha, NE 68117
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(402) 331-0520
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Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE
Don & Ron's Carstar Collision - Omaha, NE

Reviews

( 7 )
( 1 )
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Best

I brought our vehicle into CARSTAR Auto Body Repair and they took care of the vehicle and me. They have an excellent staff that is very personable and professional. I was refereed...

Worst

All reviews seem positive

Great service, knowledgeable. 2/3/2016

I brought our vehicle into CARSTAR Auto Body Repair and they took care of the vehicle and me. They have an excellent staff that is very personable and professional. I was refereed to them by a friend and I am glad I listened. They are easy to get an appointment with and I will now be recommending them to others. Very happy with with CARSTAR. more

Very nice job. On time and went the extra mile. 2/1/2016

CARSTAR AUTO BODY REPAIR repaired accident collision damage on my vehicle and they did a very nice job getting the car ready. They were on time and they did a great job going the extra mile to take care of things. The car was very clean when I picked it up, it looked brand new, it smelled great, they detailed it and they just did a very good job. The price was fair and they did a good job working with the insurance company, they were very good about handling all that so that I didn't have to worry about it. more

Wonderful! 1/20/2016

Carstar Auto Body Repair replaced a bumper for me. I usually use them for business. They were awesome. The employees were hardworking and knowledgeable and the prices were good. more

CARSTAR performed to my expectations 1/15/2016

I've had to use CARSTAR on several occasions. Generally, they are very professional and friendly. The only suggestion would be more timely communication on status updates. I rate them highly on the bumper work that was performed. They replaced the front bumper and it was very well done--a perfect match. But, the work was delayed since they rejected the first part that was sent, so it took a little longer than they anticipated. more

They're so dang friendly, I love it. 12/22/2015

This isn't the first car that Carstar Auto Body Repair has fixed for me. Over the last twenty years, they've worked on one car twice for me, after two accidents that were not my fault. They've worked on a friend's car at my recommendation. Most recently, they fixed another car for me and it's better now than the day I bought it. I rear ended somebody and screwed up the total front end of the car. Everything in the front end is new now and it's beautiful. It definitely wasn't as good looking when I got it. I've been recommending them for years. The girl behind the front counter is a hoot. She makes everybody feel like she's known them for years. She's interested in every single thing a customer says, even if they're bantering, she's interested. The guy that did the car stuff was so nice. When I took the car home, it was running a little rough. He said to bring it back the next day and we would test drive it together. Half way back there, the car was back to normal, but he said, "Don't think we're done with you. If you have any other issues, you let us know. We don't just want to kick you to the side." They did that last time I had car issues too. They are so dang friendly, I love it. When I talk to my insurance company, I tell them if Carstar isn't on their plan, I'll pay for it out of pocket -- that's how much I love Carstar. They've never stopped the very good customer service. Since I started using them in 2000, Carstar hasn't changed. They still wash my car every time I go in for an issue. They still tell me if I need anything, I can call them, even if it's not accident related. It's the little things that make me really happy. more

Trustworthy. 12/16/2015

I have just used Carstar Auto Body for the first time. I needed to have a big repair done on my front bumper. I chose Carstar because they had a good estimate, they promised to get the work done in a reasonable amount of time, and they paid for a rental car while they did the work. Their prices were very fair, and the people that I spoke with were very friendly. I trusted that they would do a good job, and they delivered. They finished the repair in two days, which was within the time that they quoted. I was very happy with the work they did, and had no complaints. more

I felt like I was in good hands. 12/14/2015

Carstar Auto Body Repair worked directly with my insurance company and a rental car company to fix my car after a really bad accident. My car was only a month old, and the whole right side was totaled top to bottom, front to back. Luckily no one was hurt even though it was a highly damaged car. After the accident, I started trying to figure out how to even handle it. I thought, well I guess I gotta find a body shop. So I found one and got their estimate. It turned out way low -- I thought no way they could've fixed it for $5000. The total repair actually cost $14,000. When I talked to my insurance company, they said they have this one stop thing and it was a huge relief. I'm impressed with Carstar and the car rental company that worked with them made it very easy. The car rental agent was waiting at Carstar and the insurance guy was there also. It was very convenient and I felt in safe hands. I thought no one is going to mess this up. Overall, it was just perfect -- I just drove in, dropped my car off, and got a rental car. The repair took about a month. I felt really good about the work they did and that I didn't have to worry about it. I didn't feel like I needed to call them back all the time to see how they were doing. They called me once a week every Wednesday and told me what was going on. more

Overall a fine experience 12/10/2015

We were pleased with everything. Everything worked out well. The service was totally fine, and they did the job promptly. The employees were really nice and I would recommend them to others. more
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Owner Message

  • CARSTAR Don & Ron's is a family owned business which was established in 1965! Offering nationwide and lifetime warranties, Don & Ron's CARSTAR provides quality auto body repair and exceptional customer service. Our Omaha, Neb. autobody shop is an accredited member of the BBB, I-CAR gold class and is ASE certified. We provide superior servicing for all makes and models of cars and trucks. We work with all insurance companies and are direct repair providers for many carriers. Our service includes: Autobody repair Minor & major collision damage Hail damage Paintless dent repair (PDR) Glass repair * Bumper repair We are your one-stop shop! Towing available! The office is conveniently at 72nd and Q. Don & Ron's CARSTAR has the expertise and qualifications to meet your auto body repair needs. We accept most major credit cards. Call today for a free estimate!

Additional information

  • Hours:

    Mon-Fri 8am-5pm
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    South
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