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Don Britton's East Ridge Trans - 30 Reviews - 1409 Altamaha St, Chattanooga, TN - Auto Repair & Service Reviews - Phone (423) 899-7790
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Don Britton's East Ridge Trans

1409 Altamaha St
Chattanooga, TN 37412
(423) 899-7790
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Don Britton's East Ridge Trans - Chattanooga, TN
Don Britton's East Ridge Trans - Chattanooga, TN
Don Britton's East Ridge Trans - Chattanooga, TN
Don Britton's East Ridge Trans - Chattanooga, TN


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I have taken my car to Hyundai dealer and Sears auto service and their deceptive service scarese. I always double check with other places and East Ridge transmission has done exce...


All reviews seem positive

Excellent service and good quality work 7/27/2015

I have taken my car to Hyundai dealer and Sears auto service and their deceptive service scarese. I always double check with other places and East Ridge transmission has done excellent job on what needs to be done. Customer service is excellent. more

Friendly and reliable service 7/20/2015

Recently moved from south Georgia and was worried about finding a reliable shop I could trust as much as my mechanic back home. I believe I have found that at East Ridge Transmission. more

Great service 7/20/2015

Provided great service. more

courteous service 7/19/2015

professional attitude. more

Thorough 4/9/2014

They are very detail oriented and efficent more

I have confidence they are doing their best to maintain my vehicle. 3/14/2014

As always, I was treated with respect, kindness and a pleasant smile. I find the staff to be very easy to communicate with about the needs of my vehicle. I am always confident they have done their best to care for me and for my vehicle. Thanks East Ridge Transmission. more

Honest, trustworthy, and friendly 3/13/2014

I can truly say my first experience with East Ridge Transmission exceeded my expectations. The mechanic impressed me to be honest, trustworthy, and friendly. A great combination. I highly recommend East Ridge Transmission. more

Excellent Business 3/8/2014

Waiting room, front office staff and repair department, excellent all around! more

Great people 3/4/2014

Great, honest place to have any car repair. I would recommend them to all family members and friends. more

Great service 3/1/2014

I am very pleased with the service I get every time. more

Great Customer Service - Travelers Accomodated 2/22/2014

We were visiting Chattanooga from Northeastern TN, and our vehicles transmission totally failed. I called a friend, who recommended East Ridge Transmission. I called East Ridge Transmission at about 4:30 PM on a Friday afternoon, and made arrangements to have the vehicle towed to their shop in Chattanooga. The shop opened Monday morning and I received a call from Don Britton before 08:30 telling me that the transmission would have to be replaced, and that they had a rebuilt transmission in stock. By 4:30 PM the transmission was installed, and my wife and I were on the road. Thanks to Don Britton, Cary Ann and the technicians that helped us get back home and back to work on time on Tuesday. If you have to have something like this happen to you, you could not find a better place. Professional service, very clean shop and waiting room and excellent customer Service. Lowell Hale, Morristown TN. more

We drove 30 miles to use your services 2/21/2014

You were recommended to us by a mechanic in Cleveland, tn. Casey was diligent and thorough in explaining the problem to us, and getting our vehicle back to us in a timely manner... Even with the inclimate weather and school closings. Thank you!! more

My Jeep is in good shape 2/14/2014

These guys didn't give up. We have our Jeep running in great condition. more

Kind and courteous customer treatment. 2/11/2014

I've been having my car serviced here for over a year and have been very satisfied with not only the service, but that I feel I have an honest place when I need help. Everyone has been so gracious every time I have been to this establishment. more

Professional Service With Excellent Reputation 2/2/2014

I had a transmission problem on a car I had bought where the transmission was supposedly repaired by another shop. When Don Britton's staff got the transmission out the former owner had been scammed and was charged for a transmission rebuild he did not get. East Ridge Transmission fixed it properly with a great warranty and the whole staff and facility is very professional. I took the car there because of their reputation for being honest and professional and they lived up to it. more

Customer service and knowledge of their business line. 1/30/2014

We are extremely pleased with the service that we received. Their knowledge of their business line is reassuring and their customer service is to be commended. I highly recommend East Ridge Transmission and Total Car Care. more

Don was just straight talk and honest 1/27/2014

The vehicle maintenance was comoleted timely and the cost if repair reasonable more

Top Notch 1/16/2014

Very clean,professional, and friendly place to do business. Nice waiting room with tv, paper, and coffee. You just know your in a business that knows there stuff. No games here. more

Reliable service 1/15/2014

During the recent cold snap we managed to break not one, but two, door handles off our Nissan. My son was leaving town with the car but East Ridge transmission got the doors fixed and him on his way. Thanks. more

Quality of work is great 1/12/2014

Ive have used Don Britton several times for repairs on Ford F150..they all always do what they say and in a timely the least possible cost to the customer..I appreciate their honesty and I will continue using their services in future more
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Owner Message

  • Transmission & Total Car Care. Transmissions

Additional information

  • Hours:

    Shop Hours: Mon-Fri 8am-5pm