Mark Taylor the owner of DMT Plumbing is very service oriented and friendly. Many large plumbing services actually outsource his services when they are busy. If you call him directly he gives you a discount to what other plumbers charge. I was very impressed with him b/c he was the first to discover that the reason my toilets were clogging frequently was that a pipe return outside my house was broken and debris was getting in. Other plumbers just kept unclogging the sewer line and telling me I was using too much toilet paper. Mark actually looked into the problem and discovered the root cause.