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Diva Nails by Aly - 20 Reviews - 2106 E Sonterra Blvd Ste 111, San Antonio, TX - Beauty Salons Reviews - Phone (210) 430-1201

Diva Nails by Aly

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2106 E Sonterra Blvd Ste 111
San Antonio, TX 78259
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(210) 430-1201
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Beauty Salons

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Diva Nails by Aly - San Antonio, TX
Diva Nails by Aly - San Antonio, TX
Diva Nails by Aly - San Antonio, TX
Diva Nails by Aly - San Antonio, TX

Reviews

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( 5 )

Best

Aly gave me THE BEST manicure and pedicure I've EVER had. If you purchased a Groupon, it states how many were purchased... you can see that 800 were bought; don't wait until the l...

Worst

I felt she did a great job on my pedicure but her attitude towards customers was rude and demeaning. I found her to be rude and annoying. She watched tv and answered the phone t...

Editorial review from Citysearch 11/16/2012

Please don't use the service of room#38. I have an appointment at noon. It is at 12:30 PM. She hasn't started to do anything at all. The person is very not nice. I won't come back to use the service at this room. NO ROOM 38 more

I had a pedicure done this morning at 9/13/2012

I had a pedicure done this morning at Diva Nails with my Groupon purchase. The room was pleasant and very cosy with a manicure table in the corner and a pedicure chair at the other corner. Throughout the pedicure she was on the phone a lot and talking very loudly in Spanish. Once she hung up the phone and said ""Teenagers! They're a pain in the f**** ass!"" Took me off guard by that comment. She was rather bullish in her manner in her customer service. I said I would want to buy an antifungal treatment solution if she had some. She sold it to me for $25 and I discovered later on Amazon it was just selling for $5.75 plus shipping! I'm still reeling from being ""cheated"" with such an exorbitant price. I believe if she wanted to make some money out of me because of her independant business, that is normal, but by charging me over 400% she was very dishonest and unscrupulous. I will not be going back to that business again. more

Editorial review from Citysearch 8/20/2012

I have been trying to make an appointment with ""Aly"" since early May. I have called and emailed multiple times without ANY response. I don't understand how you can run a customer service-based business and behave in such an unprofessional manner. I also bought the Groupon and have since filed an official complaint and asked for/expect a refund. Groupon should no longer work with this person unless they too want to lose customers. more

Editorial review from Citysearch 7/25/2012

Horrible customer service!!! The process of making my appointment has been so exhausting that I am not even going to use my Groupon. She is extremely rude and unprofessional, and she should not be in customer service! more

Horrible Customer Service 5/15/2012

This is the worst, most unprofessional customer service that I have endured in a very long time. I got a groupon for this place and was calling to make an appt. and after many attempts she finally calls me back. So I tell her I would like to make an appt and she says "" well your going to have to wait two months because I have 800 people"" I didn't have a problem what so ever redeeming it in two months. So I ask her the first available Saturday and she says "" I told you in two months"". Ok I have a lot of patience to continue this conversation considering the attitude I was receiving. But I do I then ask her what day does she have available and she tells me July 23rd. So tell I her that I would need a sat and I see that on the calendar that July 23rd is a mon and she tells me "" well you have the wrong calendar because mine says its a Saturday."" That was the last straw for me. I told her "" ma'am you are being very rude to me I am just trying to make an appt"" and tells me "" well if you don't like it then call groupon to get your money back because I am not going to help you."" Ok for one horrible customer service skills and second I've never heard of someone throwing business away. I then told her that I will be calling groupon to get my money back bc that was just unacceptable. She then began yelling at me. I will be putting in a formal complaint to groupon about this lady. I'm still in shock. Also I hardly believe 800 ppl bought that groupon and from the looks of the previous reviews it doesn't look like her business will last long with that attitude towards new customers. If I could put no star i wouldve. more

Beware Divas are Delirious 5/12/2012

First off I find it repulsive to think that a company or any business would run a promo using Living Social or Groupon and then treat new customers like dirt. My friend went to make an appointment and she was treated rude, condescending, and in a disrespectful manner. This hostess at the front acted as if they were a Beverly Hills salon only worthy of exclusive celebrity clients!!! Anyone who decides to walk through your doors should be treated equally and with respect. Your business is far too competitive to be picky and choosey as to who walks through your doors. Business must not be too good either if you are resorting to 3rd party coupon specials. I recommend the next time someone comes in you treat them like royalty or else it might be your last customer, jerk (the girl at the front desk!) And you get 1 star because it won't let me put ZERO stars!!! No one go to this place, EVER! more

BEST SERVICE I'VE EVER HAD 5/3/2012

Aly gave me THE BEST manicure and pedicure I've EVER had. If you purchased a Groupon, it states how many were purchased... you can see that 800 were bought; don't wait until the last minute to make an appointment. It's common sense. It's one lady. She can only do so much. Don't get mad at someone else for your ignorance. more

Horrible!!! 4/22/2012

I purchased a groupon for this place and the fine print stated to contact them 48 hours in advance for an appt and to mention the groupon. I did that and was informed by Aly that She did not have any appointments until July. I figured I could probably use a pedi then do I asked if I could make an appt for Juky and she said I would have to call back closer to July to get an appt. she said because she had so many purchases off groupon, WOW. more

Eh! Not so great. 4/10/2012

I felt she did a great job on my pedicure but her attitude towards customers was rude and demeaning. I found her to be rude and annoying. She watched tv and answered the phone the whole time I was there. However the nails looked great and lasted a long time! more

FIRST-CLASS DIVA! 3/13/2012

I had the greatest time here! Such a pleasant and comfortable place to get you nails done! MY NAILS ARE AMAZING! I love them! Aly is a gracious and polite woman, she definitely knows what she is doing. And she did such an amazing job with my nails. She will also give some great ideas on what to get for your nails if you are not sure on what to get. And she does it with great smile too! I really felt like a real diva! I recommend this place to anyone and everyone. I will absolutely go back to Diva Nails again! more

Best nail's ever!!!! 3/13/2012

Diva nails was the best manicure and pedicure I have ever gotten!!! I defiantly recommend you go today! The service was amazing, kind, and oh so pampering! With so many nail polish colors, your options are endless. Aly gives the best service imaginable as well! She is willing to do anything you ask, and she does it with joy and a smile :) I defiantly want to go back as soon as possible! Go to Diva Nails as soon as possible and go home feeling like a diva yourself! more

Disappointed 9/8/2011

I bought two groupon coupons and called for 1 week and never got an answer and when I did get her on the phone she was never available. She was in Mecxico said to call back then I did and she wasn't available again. I told her my concern and asked how we were supposed to be able to use the coupon if she was never available... she said go ahead and call groupon and ask for your money back. I did exactly that and will never use or refer this place of business to anyone. more

Disappointed - will not go back, even with a coupon 8/18/2011

I encountered this business via a coupon deal and had a very hard time redeeming it. She did not answer her phone and I had to schedule 3 weeks in advance to get a time that worked for me. When I got there, she was arrogant and unprofessional. She constantly checked her phone during my service and was critical of other salons. I got the shellac french manicure, which was chipping and showing crescents under the tips by the second week. I would not recomment her. more

The Best!!! 5/3/2011

Lots of people mention that Aly's manicures last 2 weeks; well, mine last three (3) weeks and still look like they were just done. If my nails didn't grow, I could probably go longer. Aly's little shop is cozy and comfortable and she is one of the friendliest people I know. My daughter and I are both thrilled to get such great manicures from such a nice lady. I'll be with Aly as long as she'll have me! more

Best Nails In San Antonio 3/29/2011

I love Aly!! She takes pride in making my nails perfect. Even when life is hectic and it has been 4-6 weeks, I still have all nails. I have been going to her for 12 years. I would follow her anywhere....... She always finds some way to fit me in, even meeting me at 7:00 in the am when I am having an emergency. Try her out, you won't be disappointed. more

Amazing Job!!! 3/24/2011

As a busy mom of 4, I don't have time to get my nails done as often as I would like. However, a pedicure that lasts 6 WEEKS!!!, I'm there! The shellac polish Aly uses didn't chip once after my first time going (I was hooked). I was sent there by a friend who wanted to spoil me on my birthday, and I definately was not dissappointed. I am definatley going back and you should too! more

Great Nails 1/22/2011

The first thing I love about this place is when you walk in the smell is awesome. You don't smell the chemicals/polish/etc. I also enjoy the one to one ratio vs the row of people getting their nails done. My nails look great. I always get compliments on my hands and toes. We appreciate you Aly! Keep up the great work. Please don't get like the others. Stay doing what your doing. Start strong finish stronger. more

Always Perfect results! 12/21/2010

You will never be disappointed in any of Aly's services. Everyone always asks me....where do you get your nails done? I have been going to her for years. more

It doensn't get any better than this! :-D 11/24/2010

Out of everyone out there I think I know aly the best since we happen to keep in touch, and everytime I go out there to do my nails(not including my bffffe job -_-), I would say Aly's is the best there is! :-) From plain nails,to Professional nails like Shellac, Minx, you name it! I also love the service! And yes I do mean to brag because I know the one and only person that can fix my nails the right way is her! And if you don't believe me, come see for yourself! Thank You so much again Aly, just like your nails you really are amazing! ;-) Sincerely...Rebecca_M-J more

San Antonio's Best Nails for Divas 11/18/2010

Aly's work is fantastic. I would recomend Aly to anyone looking for an exellent mani & pedi. Her Shellac product is fantastic. Aly is a great professional. A GREAT FRIEND. Thank you Aly you are the best. DE TODO CORAZON. AZUCAR!!! more
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Welcome to San Antonio's Premier Spa for Divas

Owner Message

  • Thank you for choosing Diva Nails By Aly! When you're here you are treated as the Diva as you are!
    My name is Aly Jimenez, am a Grand Master Technician for Create Nail Designs. I have done for over 10 years and my goal for my clients is to educate them about new products and how they work. Most importantly I am here to make sure that my clients have a great time as they are being treated like the Diva they truly are. I offer one of CND'S(Creative Nail Design), new products called Shellac.Shellac is the breakthrough, patent UV technology that combines the ease of nail polish with the permanence of gels. A true innovation in chip-free, extended-wear color! The revolutionary product applies like nail polish, wears flawlessly for 14 days of high gloss and shine and is removed in minutes.

Additional information

  • Hours:

    Tues-Sat 9am-7pm
  • Payments:

    Visa, Master Card, Cash, Discover
  • Neighborhoods:

    Northeast San Antonio
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