We have reported this company to the Better Business Bureau, and there was not much done. Here is our report to the BBB. Beware, and avoid at all costs.\r
I called this Company due to water backup issues I was having in my basement. They came in on August 5th and informed me that I was having problems due to tree roots. The service guy proceeded to pull out a small amount of tree roots that he left behind in a bag using a 65 foot augger. 19 days later, water was backing up in my basement once again. I called them back and informed them of the issue, at which point they told me that I had a much larger issue and that they would have to bring in one of their cameras (for approximately $200) to see what the issue was. I became a little suspicious of this and instead, I called in another Company through a referral. They came in and did the exact same service (using a 65 foot augger) and there were a ton of tree roots that had not been cleared by Discount \r
Drain & Sewer Cleaning. After the second company had finished their service, I informed them that I had had this done less than a month prior and they were shocked that anyone had even done anything based on how much effort usd and roots they had to clear. After hearing this, I called Discount Drain & Sewer Cleaning back to inform them of their poor service and what the other Company had found. Upon telling them this, they told me ""We'll make note of it."" I then said, ""Really, because you didn't even ask me for my name or location."" I was then hung up on.\r
Seriously, go somewhere else. Not worth it.