If you have a problem with this company you can contact the North Carolina Department of Insurance or go online to www.ncdoi.com - they will get results for you.\r
My name is Rob Christensen and I own Apple Auto Sales, Inc. in Charlotte, NC. We deal with numerous insurance companies because we require all of our customers to have full coverage insurance on their vehicles. I am the one that deals with the insurance company when one of our customers gets into an accident - so I KNOW WHO IS BAD! Direct General is the worst of the worst. They try to weasle out of paying claims, they use delay tactics, they refuse to communicate with you on a timely basis. They may have low rates - but they are low for a reason - they have no intention of paying a claim fairly. BEWARE! DO NOT DEAL WITH THIS COMPANY.