I thought that since Estia has been around many years, they must be reputable...I was wrong! They overcharged me for tile I never received. Then when I pointed out that I had not received all of my order, they told me that there were no more available in the same lot!! This was within 1 week of delivery of my partial tile order. Furthermore, I was mistreated and blamed for an obvious error on their part. Save yourself a lot of headaches...go to an established tile store. The prices are the SAME. Wish I had read my review first.