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Dick's Sporting Goods - 3 Reviews - 3700 Easton Market, Columbus, OH - Apparel Reviews - Phone (614) 414-0200

Dick's Sporting Goods

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3700 Easton Market
Columbus, OH 43219
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(614) 414-0200
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Main categories:

Apparel , Sporting Goods , Shoes , Women's Clothing

Related categories:

Retail Shopping , Sports & Recreation

Reviews

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( 3 )

Best

All reviews seem negative

Worst

Blew $70 on non-refundable Dicks gift cards because they told me (after 20 minutes of holding time) that they had the right size of a particular shoe and would put it on hold. Dro...

Don't try to shop here if you value your time and money 8/22/2011

Blew $70 on non-refundable Dicks gift cards because they told me (after 20 minutes of holding time) that they had the right size of a particular shoe and would put it on hold. Drove 1/2 hour, waited 1/2 hour...not the right shoe and they didn't have what I had specifically asked for available. (My daughter very wisely told me to NOT throw the shoes at the employee.) Corporate didn't help either. We call this ""customer dis-service."" I'm going to use the cards to buy shoes for homeless kids and take it as a tax write-off. more

Forget about reaching this store by phone! 5/6/2010

Tried to call this store all day long during normal business hours. May as well been trying to reach the president!!! more

Horrible customer service 12/4/2009

This Dick's has the selection you'd expect. But plan on waiting a long time to talk to someone (I waited over an hour) and don't expect them to have any real product information. I ended up purchasing a treadmill and was promised the equipment would arrive in 4 days (""it'll probably be more like 2""). I was to receive a call within 24 hours to set up a delivery appointment. That was simply false. What the salesperson should've told me was that I'd receive a call with 48 hours ONCE THE TREADMILL ARRIVED FROM THE WAREHOUSE. This means It'll be 2 weeks before it arrives. The manager at Dick's seemed disinterested in my complaint. He did that whole ""I'm sorry you feel that way. I'm sorry you MISUNDERSTOOD what you were told."" Two weeks doesn't seem ridiculous, but I had a tight time schedule and my decision to purchase from Dick's was made using delivery time as the #1 criteria. In addition, when I finally did receive a call to set up the delivery date the woman on the phone was also rude. I'd expected that once I got the call the equipment would be delivered within 3 days (as quoted by the salesperson). She said their first delivery date was 7 days away. When I expressed my concern, she said ""so do you want that date or not?"" I understand this is the holidays and people are stressed out, but I'm generally an easy going customer and this whole experience has made me feel like a fool for buying from Dick's in the first place. My advice: get it in writing if you're quoted a delivery timeline. Pros: good selection Cons: poor service and miscommunications more
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Editorial

  • In Short
    Whether indoor, outdoor, on land or in water, sports of all sorts are covered at this nationwide retailer. Basketball players can score the latest Nike and Adidas sneakers,...

  • 8/2/2008 Provided by Citysearch

Additional information

  • Payments:

    Visa, Discover, American Express, Master Card
  • Neighborhoods:

    Easton, Northeast Columbus
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