If I could give a negative star rating I would. This company should not be operating at all. They lie, are slow in repairing things/returning phone calls/resonding to coorespondance (they don't respond to letters), they hired a horrible company called Quickserv who hired VERY shady and VERY RUDE people to do repairs when they actually get around to doing them (a plumber they hired commented on my breasts after asking me if I was breast feeding our child and then proceeded to tell me dirty jokes, when I stopped by the house during they drying phase I found a worker in our backyard sleeping on our patio chairs!!!!)--things also came up missing after repairs were done from the flood. They have no regard for their tenants privacy, well being or property--they moved all of our furniture OUTSIDE to the backyard, uncovered, unsecured...WE moved it into the garage and when we came to pick up things they just left the garage door open, people could come and go as they pleased--and even left it open when it was pouring down rain!! We lived in a property they managed and a flood occured (4 inches of water all over the first floor)--we were kicked out of our home for over 30 days and we only asked for reimbursment for expenses above and beyond our normal daily rent . The landlords are so greedy they fixed the house but felt ZERO obligation to even pay for utilities while we were not able to live there (and they were running drying equipment and had the heat cranked up with the windows open--WHY ARE WE RESONSIBLE FOR THAT!!!) Dick Logan did nothing but serve us with a 3 day notice when we decided to recover the expenses by not paying rent (this is a tenant right our lawyer has assured us of this)--we tried to be communicative and reasonable--we emailed, sent letters, and even had a personal meeting with Shaun Uebelhor in which he assured us we would be reimbursed. He told us not to pay rent and told us to submit receipts and expenses we incurred and he would present them to the owner and we would come to an amicable agreement--when we did this they served us with a 3 day notice! We entered into legal action and settled (their accusations/3 day notice were considered retaliatory and the 3 day notice is considered invalid) with the landlord--now they are violating our rights to an exit inspection and are trying to keep our security deposit. We did NOTHING wrong except exercise our rights as tenants and expected to be reimbursed for the extra money we had to pay because they didn't maintain the plumbing--we had to pay for living accomodations, extra travel to and from the condo for our mail and packages, clothing, etc., we had no access to our home office, our daughters nursery (7 month old baby without a room or a crib for over a month!) and then they think we are in the wrong. What is wrong with these people!!!! DO NOT RENT FROM THEM...they have no compassion or understanding of California tenant rights. All we did was expect to be reimbursed for extra money that we HAD to pay for living expenses that aren't in our normal budget--why are we at fault for their negligence?! \r
Might I add that we own property as well (we have property insurance that would cover our tenants extra expenses if such a thing should happen to them--any homeowner/landlord should have this) and have tenants and we would NEVER treat our tenants the way we have been treated. In fact we go out of our way to make sure our tenants are happy, comfortable, and have a safe home to live in--we believe it is our responsibility to do this since they are paying us a significant amount of money to live there, not to mention their rights to a habitable, safe home to live in.
Pros: absolutely none!
Cons: absolutely everything they do is a con!