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Dick Van Dyke Appliance World - 13 Reviews - 1510 N. Neil St., Champaign, IL - Appliance Store Reviews - Phone (800) 376-6991

Dick Van Dyke Appliance World

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1510 N. Neil St.
Champaign, IL 61820
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(800) 376-6991
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Appliance Store

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Reviews

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( 4 )

Best

Overall I am a very happy customer. I really liked their sales team and the installers that came.

Worst

I wish I had read the other reviews before I bought appliances from DVD. I needed some specialty appliances for my kitchen, and thought that I was being smart in buying from loca...

Editorial review from Citysearch 10/11/2016

The process of buying a new washer was a breeze. The team who installed the new washer was fast and efficient. more

Editorial review from Citysearch 6/27/2016

Our technician did a great job! No complaints about their service. more

Great service 5/24/2016

Overall I am a very happy customer. I really liked their sales team and the installers that came. more

Editorial review from Citysearch 3/18/2016

The whole delivery process was flawless. Really easy and not a hassle. more

Editorial review from Citysearch 12/14/2015

My experience with DVD was great. I picked out a new refrigerator that runs great and looks amazing. The entire purchase and delivery process was great as well. more

Editorial review from Citysearch 11/19/2015

I bought some appliances from DVD World. I was impressed with how quickly they were delivered to my house and then installed. It was great service. more

They rule 11/2/2015

I picked up my purchases at their store and it was a great experience more

New fridge is awesome 6/30/2015

Dick Van Dyke installed our new fridge, and it is awesome. It was delivered on time, and it looks so great. Good experience with these guys. more

Editorial review from Citysearch 6/30/2015

The salesman was great, along with the installer. Informative, which was helpful. more

Editorial review from Citysearch 5/28/2015

My new stove and fridge were delivered just two days after I ordered them. It was a perfect experience, coupled with a fair price. more

Quick 4/24/2015

I am very happy with the quick delivery! I bought my oven and had it delivered in a manner of days. The staff here makes sure it is an efficient process. more

Great experience 3/26/2015

My delivery men really were great. They made sure that when they delivered my new fridge that they didn't damage anything and were very careful removing the old one as well. more

Editorial review from Citysearch 2/26/2015

My dishwasher crapped out on me late one night and I went to DVD Appliance World the next day. Within two days I had a brand new dishwasher purchased, delivered, and installed. Everything was done very well, I recommend them. more

Editorial review from Citysearch 2/5/2015

Dick Van Dyke Appliance World made the buying process so smooth! The installation was handled easily by DVD's serviceman, who was also very courteous. Their pricing was the best I have seen, too. I highly recommend them! more

Great experience 1/14/2015

I buy an average of three major appliances a year because of my line of work. I began working with Holly the sales rep at DVD Appliance World last year and I couldn't be happier. She has been patient, courteous, and extremely helpful. I would recommend this business to anyone looking for a fair price and fair treatment. more

Editorial review from Citysearch 1/14/2015

It was a nice low-pressure sales experience, and they were very easy to work with on the delivery and installation. I was very pleased with the end result, and I will continue to give them my business. more

Thanks 9/24/2014

Thank you Hillary for helping with all my parts needs, we will be back! more

Damned Good Business, Overall 7/2/2012

I bought a Speed Queen washer from them several years ago, and it's taken some abuse, and still works great. Needs the water temp control fixed, but it's still under warrantee. That'll get taken care of as soon as I remember to request it.\r \r A couple of months ago, I bought a GE stove. It's a true wonder. I wonder how I managed with the crappy stoves I'd been using all my life. A nearly identical model came with a cast iron grill/griddle, but we wanted the oven racks that are meant to stay in the oven when running the self-clean cycle. The salesman offered to order the part separately, though what arrived was aluminum - which was specifically intended for our stove, but since we wanted the cast iron, he sent it back, and ordered the cast iron one for us. I was told a few minutes ago, that it should be here soon, probably in the next few days.\r \r I must say that the placard on the front door, unnecessarily stating that they're closed on Sundays for religious reasons, came close more

null 6/14/2012

I wish I had read the other reviews before I bought appliances from DVD. I needed some specialty appliances for my kitchen, and thought that I was being smart in buying from local experts instead of purchasing from a big-box national chain. It was a disaster from start to finish. I was not told what was necessary for proper installation (was I supposed to know this? I'm a professor, not an appliance specialist!), then given a choice between paying a 20% re-stocking fee or signing a waiver for something I certainly would have liked to know before I laid down over $3000! Please don't give this company business. I'm so mad at myself for trusting these unprofessionals. Pros: null Cons: null more

Ruined my flooring with delivery!!! 2/7/2012

I think it tells a lot about a business, when the customer service manager, flat out calls a customer a liar when reporting a problem with delivery. Pros: null Cons: null more
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Owner Message

  • Dick Van Dyke Appliance World is a family-owned discount appliance store based in central Illinois. Since 1977. Dick Van Dyke Appliance World has served customers with low prices on appliance products and top notch customer service. Our knowledge of the appliances we sell sets us high above the competition. Dick Van Dyke Appliance World is an authorized dealer of almost every brand of major home appliances, such as Bosch, Electrolux, Whirlpool, Frigidaire, General Electric, and more. We can help you select your new appliance purchase at any budget. We look forward to seeing you at Dick Van Dyke Appliance World, serving Springfield, Decatur, Champaign and Bloomington in IL. All we do is appliances, and we do them better than anyone else! When you buy from us, you get the whole store. WOW!

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