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Dick Scott Dodge INC

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684 Ann Arbor Rd W
Plymouth, MI 48170

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(734) 629-5621
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Dick Scott Dodge INC - Plymouth, MI
Dick Scott Dodge INC - Plymouth, MI
Dick Scott Dodge INC - Plymouth, MI
Dick Scott Dodge INC - Plymouth, MI
Dick Scott Dodge INC - Plymouth, MI
Dick Scott Dodge INC - Plymouth, MI
Reviews
( 49 )
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( 5 )

Best

It was fantastic.Bob was great.

Worst

My husband, purchased a vehicle for our business in February 2016.They did not have the exact vehicle he wanted so the vehicle had to be ordered. The same day as the purchase was ...

Fantastic 2/21/2014

Great service and the team really tried to make sure I was happy with my purchase and that I got what I wanted.I would recommend them to other people to purchase here. more

Very Good 2/18/2014

I am extremely pleased with help I received in leasing my Jeep.Jacin was very patient and was truly exceptional.He took me for a test drive, explained all of the features and told me I could call or come back if I had any questions.The paper work was very smooth when I met with Jason Little.I love my Jeep. more

Editorial review from Citysearch 2/9/2014

Chris was very helpful with finding a car that fitted my needs. They also were generous with my trade in offer!\r more

Editorial review from Citysearch 1/27/2014

all around good. appraisal on old truck took to long. but still good\r more

Great Deal 1/23/2014

The experience went smoothly. Jacin handled all of our requests and provided us with all of the information necessary. more

Editorial review from Citysearch 1/19/2014

awesome experience all around\r more

Editorial review from Citysearch 1/8/2014

Great communication, Easy to work with, Good financing\r more

Excellent 12/16/2013

Mr. Bedford is a very honest and professional salesman it was a pleasure purchasing a lease from him. My family looks forward to purchasing additional vehicles and recommending family and friend to Mr. Bedford in the future. more

Stay away 4/20/2012

I was interested in an Audi TT Quattro Convertible they were selling; was told it had a brandnew engine and all service performed. Luckily, I took it to my own mechanic (a classy outfit specializing in European cars) and learned that Pros: null Cons: null more

Wirte up people or write off people 10/12/2011

Didn't much get by write up as he was cruel. I took my 09 Grand Caravan there for rim and brake service and was told in so many words it's your baby! he wouldn't even listen to me. I just told him to give my key back before something happened to that while he had it and then tell me "It's Your Baby (NO WARRANTY). I believe he was telling me that he did not want my business. I went in to have my rims inspected as requested by Chrysler warranty services and was told right out of the gate out of warranty, can't help ya. I said what and he repeated his statement. I contact Chrysler and was told to take it elsewhere and I did and now it is repaired UNDER MY WARRANTY (NO THANKS TO DICK SCOTT's DEALERSHIP). Want cruel and inhumane people to work with in write up here, Have it your way, It's your vehicle, if they want your business let them show you this. don't be treated like some kind of animal. Chrysler vehicles are fine automobiles, it's the people who deal with us that need training in h more

WORST SERVICE DEPARTMENT EVER! 2/6/2011

I cannot believe the deception at the service level of this dealership. How is it when a customer complains about brake noise happening AFTER getting brakes done, 3 phone calls and 2 service checks within a six month period to find out why my vehicle is making so much noise to verify what is wrong with the brakes to finally find out that the rear brakes are completely shot?? Why is it that I was told just 3 months ago my rear brakes were at 50% and I didn't need to get them done now. So where was the mistake? Were my brakes at 15% and someone made a typographical error??? NEVER EVEN GOT AN APOLOGY --- ""I saw the notes taken by so and so in October"" -- Well the notes said 50% brakes left. WAS THAT AN ERROR? I HAD NO REAR BRAKES! And driving in this Michigan weather I could have been killed because none of your service reps can get on the same page, give a crap about customers, and make sure when a complaint has been made not once BUT THREE TIMES??? Were you just waiting for me to have to pay for rotors too or drive off a cliff? How dare you!!!\r more
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Owner Message
  • Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the community for over 25 years. At Dick Scott, we have a shared goal of 100 Customer Satisfaction.We have a huge selection of new and pre-owned vehicles along with the most comprehensive parts & service departments in the automotive industry.Dick Scott also proudly offers 2 state of the art Collision Centers, in Plymouth and Fowlerville, that honors all insurance companies and provides all of the latest state of the art equipment. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, children s play area in the showroom, and free wifi. We are also within walking distance of many restaurants and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. service department services all makes and models (including Ford, GM, N issan, and more). Our factory certified new and pre-owned sales staff can help find the vehicle you want at a price you can afford. We have a PTO program to support schools (details on our website), and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.. New and Pre-owned vehicles. Mopar and OEM Chrysler,Jeep and Dodge parts. BRAND: Dodge

Additional information
  • Hours: Monday 09:00 AM - 9:00 PM, Tuesday 09:00 AM - 6:00 PM, Wednesday 09:00 AM - 6:00 PM, Thursday 09:00 AM - 9:00 PM, Friday 09:00 AM - 6:00 PM, Saturday 10:00 AM - 3:00 PM
  • Payments: Discover, Visa, Master Card
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