I've purchased from Dick Hannah in the past, twice, but working with Dick Hannah Kia was by FAR the best interaction I've ever had with any dealership in my life. I've bought about 12 car from dealerships before and am quite familiar and comfortable working with all their tricks and gimmicks, but I can say without any reservation that all of my future purchases will absolutely be with Dick Hannah Kia.
Specifically, Luis Serrano and John (finance) were absolutely wonderful. This is the second time I've dealt with Luis, although I didn't buy the first time around, and Luis gave my wife and I the utmost respect, time to look for what we wanted, and was just outstanding in actually listening to us and helping us find something in inventory that was right for our family both times. I highly recommend asking for Luis.
I'll also say that we came came to Dick Hannah Kia (and specifically Luis) because we had a horrid experience at another nearby dealership that won't be repeated. All of the staff at Kia took good care of us and worked very hard at helping us simply because it was the right thing to do. I will say that although all of the Hannah dealerships are technically owned by the same entity, not all are the same. If you are thinking about buying ANY vehicle from any of the Hannah dealerships, Luis can sell you something used or new from any of the lots. I can't say enough about how great the Kia crew is, you'll understand once you talk to them.
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