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Diamond Honda of Glendale - 19 Reviews - 138 S Glendale Ave, Glendale, CA - Honda Dealers Reviews - Phone (818) 462-5480

Diamond Honda of Glendale

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138 S Glendale Ave
Glendale, CA 91205
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(818) 462-5480
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Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA
Diamond Honda of Glendale - Glendale, CA

Reviews

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( 13 )

Best

Best customer service and quick work by Colonial Honda in Glendale. Also I want to thank to all Colonial Honda employees and service adviser Steve Pulido for his support.

Worst

I took my 1995 Honda Accord in for an oil leak and was initially very impressed with Colonial Honda. There was a line of cars out the door waiting for service. They have a slick...

Unprofessional....Poor Service 10/16/2010

I bought a Certifed Honda Accord...It is certified but has door and brake problems. When i took it for rectifying, i was charged for the repairs...They will applly all sorts of pressure tactics whicle selling car and unprofessional. Recently renamed to Diamond Honda, same people but a new name with poor and unprofessional service. more

Worst Dealership 10/15/2010

I bought a Certifed Honda Accord...It is certified but has door and brake problems. When i took it for rectifying, i was charged for the repairs...They will applly all sorts of pressure tactics whicle selling car and unprofessional. Recently renamed to Diamond Honda, same people but a new name with poor and unprofessional service. Unfit as Honda Dealer. more

Best Honda Dealer in Califonia 2/14/2010

Best customer service and quick work by Colonial Honda in Glendale. Also I want to thank to all Colonial Honda employees and service adviser Steve Pulido for his support. more

Please don't inconvenience the service dept by asking for service 12/3/2009

Took our Honda Civic in for an oil change. My husband called ahead of time to make the appointment. When we got to the dealership, we approached the service area where several service advisors were sitting and asked for the service advisor we had made our appointment with. The man we asked barely looked up and pointed vaguely in the direction of a cluster of men and lost interest. We finally got someone to admit that they were the person we were looking for and told him we had been sent a coupon for an oil change. He laughed at us. Meanwhile the telephone was ringing off the hook and no one would answer it. The one and only person who was doing anything (the guy helping us) had to break off and answer the phone while the other guys just sat at their desks doing nothing. Of course, they also recommended new brakes but failed to diagnose a transmission problem. $600 later they didn't even have the courtesy to reset the check engine light. Never dealt with such rude people in my life. more

Colonial Honda is Not a good Honda dealership 10/17/2009

Manager is not accompdating. Found 2010 Accord 5000 dollars cheaper @ Robertson Honda. Management @ Colonial is terrible. Manager had a negative tone. Do not go to Colonial Honda in Glendale. more

WORST HONDA DEALER IN TOWN 1/9/2009

I WENT TO COLONIAL TO PURCHASE A CAR AND WAS TREATED WITH THE UPMOST DISREPECT - ALL THEY WANT TO DO WAS LOW BALL YOU AND THE TELL YOU THAT YOUR OFFER WAS NOT GOOD ENOUGH - LEARN TO SELL LIKE ANOTHER DEALERS - I WILL NEVER DO BUSINESS WITH THEM - I HAVE ALSO ASKED MY FRIENDS NOT TO DEAL WITH THEM EITHER - BY THE WAY I BOUGHT THE CAR I WANTED AT ANOTHER HONDA DEALER - I ALWAYS LET MY MONEY TALK - I GUESS COLONIAL HONDA WILL NEVER SEE A PENNY OF MY MONEY Cons: ALL THUMBS DOWN more

PLEASE stay away from this dealer !!!!!!!!!! 12/26/2008

MOST OF THE SALESMEN HERE ARE LIARS. TRIED TO CHANGE THE CONTRACT AFTER I SIGNED IT SAYING THAT IT WAS NOT APPROVED TO GET ANOTHER LOAN AT A HIGHER PRICE.WHEN I DID NOT AGREE AND WANT TO CANCEL THE CONTRACT THEY SAID I CANT COZ I ALREADY DROVE THE CAR OUT. TOOK OUT ALARM AND BLUETOOTH COZ THEY SAID ITS NOT INCLUDED WHEN I DID NOT GIVE IN TO THEIR DEMANDS. SALESMEN ARE RUDE AND THEY WILL TRY TO HOLD ON TO YOUR LICENSE SO THAT THEY CAN KEEP YOU IN THE DEALERSHIP. more

VERY high pressure sales tactics 11/1/2008

Buyer beware -- at Colonial, you will be bombarded with extremely high pressure sales tactics, and they will pressure you to buy a car at MUCH higher prices than you can get elsewhere. You do not want to mess around with these salesmen--they are very good at what they do, and they can be highly successful in getting you to sign for an absurdly inflated price.\r \r My personal advice is that it simply doesn't make economic sense to haggle at a dealership. You get both the pain of high pressure tactics AND a lousy price, even after haggling for two hours.\r \r Based on my experience, the best way to buy a car is to find out the invoice price on a site like edmunds.com or some other, and then strictly negotiate BY PHONE to all the dealers in your area, talking ONLY with their internet sales staff, NOT the regular sales staff. \r \r It's pretty quick, it's quite easy, you do it from home, and there's no pressure, because they know you're calling all their competitors. You will get prices that more

THE WORST, WORST, WORST!!!!!! 9/15/2008

PLEASE DON'T BUY A CAR FROM THESE RETARDS. THEY MAKE PROMISES WHEN THEY ARE SELLING AND FORGET YOUR NAME WHEN YOU LEAVE THE SHOWROOM. I DESERVE THE IDIOT OF THE YEAR AWARD, I PURCHASED 2 CARS FROM HERE. AFTER THEY BOTCHED SOOOO MANY THINGS WITH THE FIRST, I SOMEHOW BELIEVED THAT THEY WOULD CARE ABOUT ME AND KEEP THEIR PROMISES ON THE SECOND. WELL, THEY DIDN'T. THEY PROMISED ME AN AFTERMARKET UPGRADE THAT I NEVER RECEIVED AND REGISTERED MY TRADE-IN....NOT THE CAR I PURCHASED!!!THEY DON'T RETURN CALLS, GIVE YOU THE RUN AROUND AND STINK IN GENERAL. THE SHOWROOM IS GROSS TOO. HONDAS ARE GREAT, JUST DON'T GET YOURS HERE. more

THE BEST CUSTOMER SERVICE AROUND!!!! 8/11/2008

I bought my first car from Colonial Honda 5 years ago, and have been servicing it at this dealer since the first service. The staff is wonderful, helpful, and excellent! I just bought a second car with my husband, and we couldnt be happier! Colonial Honda is the best for its friendly customer service and convenience! I will always continue to purchase my Honda's from Colonial and getting my cars serviced at their excellent service department! more

Will never set foot on their lot again 7/12/2008

Well my wife and I live in Glendale and we thought it would be nice to buy from a local dealer so close. But what started off as a being a good experience turned into a bloody nightmare once we sat down and started talking about financing.\r \r My wife and I both have excellent credit ratings (750+ each), and at other non-honda dealers have been approved over and over for under 3% APR for 60 months for ranges between $10,000 and $15,000 in credit. I have no idea what rate these salesmen were giving us because they would not tell us even when we asked them, and when they first came back with a payment of $485/month for 48 months with 4 thousand down I was so shocked I could not even add up that the total price they were trying to charge was almost 30 thousand for the AT base model with absolutely no extras.\r \r We spent another hour and a half in there "negotiating". The best "deal" they would give us was $250/month for 72 months with a 6000 dollar down payment. Three other finance people more

Stay away from them... 6/11/2008

I went to colonial honda to buy an accord and I did my homework before I went there. I gave the sales person the quote I got and the sales person brought internet manager. He said he could match the price I showed and I told him about 2.9% financing Honda is advertising. He gave me the amount of monthly payment and it was way too higher than I expected. I have around 800 credit score. They gave me 8.8% financing. They said I can not get 2.9% as I am getting a good price. What a joke. I walked out. I went to Miller Honda and made a deal. Good price plus 2.9% financing. I will never go to colonial honda more

I wish I could give it negative stars 5/31/2008

I was looking to buy a Honda Accord today. I bought a Honda Pilot from Colonial before, and I was expecting the same level of service. But today's experience was nothing like the one I had before.\r \r I walked in and saw a receptionist chatting away on her cell phone. No sales rep paid us any attention, so I took a look at the showroom models before I asked the receptionist for a sales rep. She made a call and said someone would be with me right away. I waited for about 15 minutes, but no one came. So I asked the receptionist again and she made another call. She said that the manager would bring a sales rep to me right away. I waited for another 15 minutes, and nobody ever bothered to help us. I got fed up and left for another Honda dealership.\r \r It's too bad because I really liked the experience I had buying a car from there a few years ago. Now, I guess their customer service has gone down the hole. I had a pleasant experience at a different dealership and decided to buy t more

Colonial Honda, just say no. 6/20/2007

Street parking, cramped salesroom floor and a building that must be at least 60 years old. Dirty and grungy with sales that aren't competetive at all. Do your self a favor and go somewhere else. \r \r I've had my vehicle serviced here, but had to take it to Honda of Pasadena for a quick no charge warranty repair which they wanted me to pay and misdiagnosed. \r \r I've read the reviews from the web, and I can say they are valid complaints about this business. \r \r I went to the parts department to buy accessories, and oh my! A kid on the computer and nothing to buy at all. A stinky bathroom 2 feet away and very inattentive sales people here. more

Colonial Honda -- Botched job three times in a row! 1/4/2006

I took my Honda Civic into this shop for routine checkup and came away with the car in the worst shape it's every been in. After three visits (with increasingly ridiculous explanations) I went to a Firestone and they figured it out right away - Colonial Honda ground the rotors below spec, which caused them to warp, which caused the noise. Why didn't Colonial Honda fix the problem on any of those three visits? Only they know. I'm pursuing the matter through the legal system now and hope Honda Corporation's investigation will get to the bottom of the problems there. PROS: None. I've taken my complaints to Honda of America. CONS: A huge hassle. more

Repair shop - a little too pushy 6/20/2005

I took my 1995 Honda Accord in for an oil leak and was initially very impressed with Colonial Honda. There was a line of cars out the door waiting for service. They have a slick, well run operation. Unfortunately, when it came to diagnosing the problem, I felt that they kept trying to oversell me on a bunch of procedures that I didn't need (to the tune of $1500). After paying their pricey diagnostic fee, I took the car to another mechanic and got the problem fixed for under $300 bucks. PROS: CONS: repair shop - oversells its services more

Honda! 5/7/2005

Honda has world class cars and this was a world class dealer. Excellent options, friendly staff - no slimeballs - this is definately a good dealer to stop by when you are in the market for a car. Glendale has a LOT of car dealers, but go here instead of the "brand blvd of cars" more

Great Dealer 3/19/2005

Awesome friendly customer service. I bought a honda civic here and i got a great deal no ripoff here and trust me i know about good deals. Theres no pressure here they are laid back and honest with their cars and deals. They have a nice selection of hondas available not many colors the dealer isnt that big but they got enough cars to keep you their a while working out a good deal i definitely recommend this place if your looking for a honda car. more

Good service 3/9/2005

This was the best experience ever. I purchased my first car here and the employees there were so helpful. They didn't pressure me at all and provided me with so much information regarding their vehicles. They let you test drive any of their vehicles. I visited several car dealers and this was by far the best. more
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As a premier Honda dealer,we offer a huge selection of new & used vehicles making Diamond Honda the preferred dealer in Southern California.

Owner Message

  • As a premier California Honda dealer, we have a huge selection of new and used vehicles to choose from. We offer Honda service & parts, an online inventory, and outstanding financing options, making Diamond Honda the preferred dealer in our area. As a premier California Honda dealer, we have a huge selection of new and used vehicles to choose from. Diamond Honda of Glendale customers enjoy special vehicle offers every day.
    Our service department is open early at 7am six days a week and offer a FREE convenient shuttle service, which can drop you off anywhere within a 5 mile radius of our dealership. Head to nearby shops or restaurants, or to your home of office. Check out our website for service specials and save big.
    For DYI customers our parts department provides you with certified Honda parts and specials that will save you money.
    We strive to work with each customer to ensure their satisfaction. You can save time now by using our quick pre-qualifying form to qualify for one of our finance programs. We are always happy to answer your questions, so please don't hesitate to contact us today!
    You will find that the Diamond Honda of Glendale website is a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Honda car, truck, or SUV you will find it here.
    Let us help you on the purchase of your next vehicle!

Additional information

  • Hours:

    Sun: 9:00AM to 9:00PM; Mon-Sat: 7:00AM to 9:00PM
  • Neighborhoods:

    Citrus Grove
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