My aunt, Anne Dietz, used to be the jeweler at Diamond Castle. She passed away a couple of years ago, but I have continued going to Diamond Castle for all of my jewelry. I'm the kind of person who likes to shop around and do her research. My boyfriend and I were talking about getting engaged so I googled engagement rings and went to multiple stores then went to Diamond Castle. I went in the store having a specific style and design in mind. After looking at rings and talking with Sue, she helped me find something that I liked even better than what I originally had in mind. She was such great help! She helped me find something that fit my style, my personality, and looked great on my hand! Not only did she help me find something beautiful, but she helped me get ""more bang for my buck"".. or my fiance's buck if you will. She told me all about the different bands, the cuts and colors of stones, etc. After getting engaged I came in to get the ring resized and it was ready for me to pick up after I ran a couple of errands the same day! Fred, Christine, and Kevin are some of the nicest people I've ever met. They truly enjoy helping people with their jewelry needs, and especially with picking out engagement rings! Making the customer happy, makes them happy. I will never go to a different jewelry store - no matter how far away I live. If customer service and quality jewelry are important to you then don't think twice about going here.