I took in an instrument for some basic wiring and was told I would have back in a week. Almost 2 weeks later, it hadn't even been started, so I just picked it up. Most irritating- my case reeked of cigarette smoke after picking it up. This guy apparently smokes around other peoples gear, which gets caught up in the fabric of cases. So, now I have an instrument that still needs repair and a case that I'm considering just throwing away.