I took my soft coated wheaten in and asked for a trim and shampoo...what I got was a once fluffy loveble 30 pound puppy that now looks like an over-sized snauzer-poodle mix( nothing against snauzers or poodles) but my fluffy benji-type dog cannot sport that look...and all I got was ....""I think this look is better for your dog...$48, please!"" They shaved my dog bald, after I asked for just a little trim and made her look like a f*#king rodent!!! and didn't even acknoledge how they trashed my dog!...I am not a crazy ""Best of Breed"" fanatic, and I rarely send a dog to a groomer, but I was sorely dissapointed with the customer service and the talent(or the lack thereof) of the groomer....I will cuss this place for months until my poor dog(who now probably has a low self-esteem) has grown her hair out and we can forget about this whole experience.
Pros: my dog at least smelled good
Cons: Oh, boy...they f#cked her up