If I could give a negative score, I would. Purchased furniture from Designer Marketplace (April 2011), which was delivered damaged. I was told that it would be replaced with new furniture. Well, as time passed, I called the store many times and was eventually stated the furniture was no longer available. I was offered store credit, but I was not interested in store credit because there was nothing else of of interest and stated if they can't replace the furniture with the furniture we ordered, we either wanted a refund of money or credit our accoutnt 50%. The "principal", Jeff Farahan, refused and proposed an exchange for a different set of furniture. The only information he gave us on the proposed set were the dimensions and a single picture. Therefore, we were expected to say "yes" to this set by only receiving dimensions and a single picture! He said he could get no more information, as it was a closeout item. Well, I was able to find the proposed replacement set online for a fraction of the price and declined to accept it due to him not giving further details - very shady! He refused to put anything in writing and refused to take back the damaged furniture and refund our moneyand told us he was done "helping" us and do what we needed to do. We completed a BBB complaint and he's responded with lies, lies, lies. Buyer beware of the supposed no return policy, as evidently in the eyes of Designer Marketplace, that even means furniture that was delivered damaged and no longer in stock! I would encourage anyone that has had a poor experience with them to complete a BBB report.