I was charged double what I was quoted and didn't get done what I wanted. I forgot my hat that the manager said was there. When I called to speak to the manager to explain I wasn't happy, she didn't offer to fix or help me, instead she decided to insult me and told me to go to a more ""family/cheaper"" place and all of a sudden my hat is now ""missing"". Don't bother going to this ""5 Star"" so called salon.
Cons: Zero customer service from the manager