I had them build some steps at a rental house I own. They did a very neat, professional job, and I'm glad I used them even though it was fairly pricey. They came when they said they would, they were done when they said they would be, and they cleaned up their mess without me having to make a bunch of phone calls. The owner is indeed very friendly, and has a nice portfolio. If the job had been bigger, I might have shopped around more for a better price, but as it is, I'm quite satisfied.