Absolutely horrific experience. My son rented a tux from this place and forgot to return it. I'll acknowledge that he wasn't very responsible, but the way Denver Tux tried to collect on late fees went beyond reproach. The owner sent an unlicensed collection agent acting on his behalf to try and collect on $3,000 worth of late fees. He threatened and harrassed my son until he finally threatened jail, came into my home and took my son's laptop/printer as collaterial. You might ask why my son felt threatened or even let him into our home -- this ""collection agent"" was posing as an Adam's County Sheriff's Deputy and flashed a badge. When my son finally told me the story, and said the picture on the badge didn't look like him, we called the police. Drop off/pick up service -- WHAT drop off/pick up service? Just to let you know, the drop off/pick up guy is the collection agent. BEWARE, BEWARE, BEWARE. This guy was scoping out valuables in our home on his way out!