I loved that you don't have to wait 20 minutes or more for your appointment. They only schedule 1 patient at a time so they have time for YOU. The reception area is so pretty with a floor to ceiling waterfall, I almost wanted to stay and enjoy it. The office is very efficient and professional. The staff is all very knowledgable and eager to help. The equipment is the newest, with computers, digital imaging and huge TV monitors in each room. You can tell the staff has been well trained and truly cares about every patient. I felt like I was the only patient they were seeing that day. although they run a busy practice, you never felt rushed. They hygienist showed me DVD's on different topics of health care and dental procedures. Very informational. I felt that I had control of what I wanted to do for my treatment. You need to change to this dentist. You'll be happy you did.