I have been to the emergency room three times now at Del Webb. Almost always am I forced with a long wait. One time we had to wait 8 hours for our son (who had scarlet fever) to be seen. While I do think that the staff here does a great job (the doctors are helpful and the nurses are friendly), their billing department needs work. I recently had surgery at this hospital and their billing department transcribed my insurance id number wrong creating a whole mess of problems. Otherwise, my experiences have been good.