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Deer Creek Animal Hospital - 7 Reviews - 3025 E. Rose Garden Ln., Phoenix, AZ - Animal Hospitals Reviews - Phone (602) 404-0066

Deer Creek Animal Hospital

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3025 E. Rose Garden Ln.
Phoenix, AZ 85050
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(602) 404-0066
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Reviews

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Best

Deer Creek has got to be the best animal hospital in Arizona. The facility is amazing, in fact the back yard is like a dog park. Best of all the doctors are amazing. Both Dr. H...

Worst

We had taken our dogs there for grooming on many occassions, after the last visit my dog received and ear infection brought on by getting water in his ear. Instead of taking resp...

problems 3/2/2011

We had taken our dogs there for grooming on many occassions, after the last visit my dog received and ear infection brought on by getting water in his ear. Instead of taking responsiblity we spent almost 200.00 for exam and medicine, a repeat visit was required because the tech didn't give correct instructions on the medication administration. This cost us over 100.00 not to mention the pain and suffering our pet endured do to poor work on the techs part. My animals shot records have also been LOST on more than one occassion and my dog was given (without my permission) 2 rabbies shots due to their negligence. My dog recieved the rabbies shot when we purchased the dog from the pound. By the time we had a third visit and they gave the dog a 3rd shot I became very angry and refused to pay for it. I asked if there were any problems that could arise and of course I was told NO. Thank God nothing happened. When taking in my dogs for doggie day care I had to bring in my open packages to prove I had given them the flea and tick dose. This place has a problem with personel at the front desk and believing there customers, no matter how long you go there or how much money you spend, and to think I was so happy when they opened so close to my home. I've found a new place, a distance from my home, but they charge less, don't loose your records, are very caring and don't require you to chase your animal around for a urine sample. The new place doesn't charge extra for getting the sample themselves either. Fancy new building doesn't equal knowledge, caring and compasion not to mention acceptabiliy for mistakes they make. I bet they would feel different if it was their pet or family member. more

Vets 12/3/2010

Dr. Higgins and Dr. Robbins are the best, most dedicated vets I have ever used for my pets. I have had a problem with one person at the front desk who has been very rude and given me a bad time, spread rumors to other employees about me, and tried to very emphatically give me her opinion about what I should or should not do with my pets. Maybe she is associated with PETA but I am on the verge of telling her what she can do with her "advice." I would without hesitation give the clinic 5 stars and above if it weren't for her. more

Animal Rescue Program 4/30/2010

I am in the process of adopting a dog and a friend suggested Deer Creek Animal Hospital. I was very impressed with their website "Rescue" page and loved their facility. These people really care about the dogs. Even if you are only "looking" it's worth the trip to check out the facility. more

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Phoenix's Best Vet Hospital 4/29/2010

Deer Creek has got to be the best animal hospital in Arizona. The facility is amazing, in fact the back yard is like a dog park. Best of all the doctors are amazing. Both Dr. Higgins and Dr. Robbins genuinely care about our pets. It is rare to find vets that understand treating the owners is as important as treating the pets. I recommend Deer Creek to everyone I know. more

I STRONGLY RECOMMEND IT 11/15/2008

We have NOTHING BUT GOOD to say about Deer Creek Animal Hospital...Attentive, caring, precious staff~~~helpful to the endth degree i.e. when we were on a vacation travelling with our pets and our Eldest became sick~they called around TX and OK for the closest Emergency Vet~~~Our 16-18 year old canine companion passed away sadly, and yet we wouldn't have made it or known where to go. They are a caring, well staffed care center for animal companions. Strongly Recommend!!! more

HORRIBLE! 10/23/2008

I took my kitten in to have a simple surgery & they call me after surgery to tell me he is okay then I found out 3 days later before I pick him up that he actually had a stroke "or something" after surgery. My cat is now deaf & does not have good balance. He cannot hold his head still & can no longer jump around or land on his feet. They somehow screwed up during/after surgery & tried to hide it from me after they saw that he was not improving. I wouldn't take my pet here again if their life depended on it. more

Caring Animal Clinic 11/30/2005

My beloved dog was very, very sick. I have recently moved to the NW valley and had not located a vet yet. I called Deer Creek and they got me in right away-even though I was a new client. The staff is wonderful as are most of the vets. The head vet/owner was a bit standoffish, but very effecient, thorough, and knowledgable. The employees were very helpful and everyone there is very compassionate. While I went through the hardest time of my life, they were very comforting and reassuring. They were just great, with lots of follow up. more
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