My healthy dog went in on a Friday for a weekend stay. He came out gaunt, feverish, and barely able to walk up stairs. When I asked the staff what happened to him, they said he was fine. Deb the owner called me at home and told me to wait two days before taking him to the vet as he was just tired and needed to ""re-energize"". She suggested I wait two days for him to, I guess, rest up. Fortunately I did not listen to her. I took him to the vet. He was so sick he required antibiotics and rest. He lost eight pounds in one weekend stay at the kennel, yet Deb, in writing, stated that he ate well during his stay. Tina, at the front desk, seemed nice and that's the only positive thing I can say about Deb's Riverview Kennel. I'm glad my dog recovered but it was not worth the worry. We have since have found healthier options for our dog for the few times a year he needs kenneling.